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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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It seems that the files did not reach our support database. Thus we have created a Ticket ID in the database - 200905131006621 - and sent you the message. Please let me know if you received it for we have had issues with e-mails not arriving on Gmail accounts. Dear Diana! Your message reached me and I replied last night…
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Dear Diana! I just experienced the same issue today. I went through all the steps here: http://www.bitdefender.com/site/KnowledgeBase/consumer/#389 and sent the resulting files using Customer Care application. I'm not sure if it went through, as I received a blank page after I clicked "Submit" button... Could you please…
