yayuca2001

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  • Hello raluca, We have sent a follow-up e-mail on the ticket ID that you have been provided with - 200905021006102 - with a new diagnostic tool that will give us with the information needed to resolve this situation. Please be so kind as to reply to the new e-mail that you have been sent with the report. Thank you! Hi Diana…
  • Hi everyone! I'm another upset and affected customer by this problem. I had tried the solutions from Diana from this forum...is not working..... I had sent an e-mail to the support team....they said to download their attachment....i cannot coz it is giving the error message: "You need permission to install this file" I had…
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