Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

ykcirn

Comments

  • Actually I solved the issue (with a little help on another forum ). Turns out the conflict was with ZA's Privacy features. I don't really need them, so when I disable them BitDefender's HTTP Scanning works. But unfortunately having HTTP Scanning enabled seems to interfere with streaming media. And I use streaming media a…
  • Thanks for the suggestion. But I would really like to stay with the version of Zone Alarm I have now. I've had problems with later versions. I did notice one new aspect: The conflict doesn't occur when I visit a secure (https) website. But it occurs with almost every non-secure site. Does this provide a clue? Or does the…
  • Name: matrix.bitdefender.com Address: 66.132.221.68 Allow that one too, it's safe. Thanks, Andrei! That's nice to know. I do wish Tech Support would be more informed, though, and not rush to tell me I have a virus. I was a bit skeptical of their response, but a lot of users might panic or go to alot of unnecessary trouble…
  • Thanks, Cris. Odd that the CS rep was so quick to conclude I had a virus.
  • The topic discussed in this thread isn't urgent, but it does make BitDefender look sloppy and user-unfriendly. So I guess they *should* consider it urgent from a marketing and reputation perspective. Yes, it's been pointed out that the post-scan message has been changed to say that the password-protected files were…
  • There seems to be a problem with Bit Defender Antivirus 2008 and Comodo BO Clean. When I shut down my computer, BO Clean hangs up due to some registry conflict with BO Clean. This did not happen with Bit Defender Antivirus v. 10. It's only been happening since I upgraded to Antivirus 2008. I encountered the same problem…
Default Avatar