zenon

Hello If you have that antivirus installed, one of the engines used by it is Bitdefender. So in this case, please run a full system scan and make sure your computer is safe. Take care. ------------------ --------------Thanks for your help, Christian. I now consider this thread as closed.

Hello In the current situation, I recommend you to install a trial version of Bitdefender 2013 or Bitdefender 2009 Free to scan your PC. The last one(2009 Free) you can install it near another antivirus without any conflicts(if you have another security solution. http://www.bitdefender.com/solutions/free.html…

Hello Have you tried to reinstall Internet Explorer? Also, Have you tried to use QuickScan in Firefox or Chrome? Thank you! ------------------ ----------- July 31 My Firefox browser is corrupted and also will not uninstall. Chrome installed but with a warning message citing many errors. Opera will not install. I therefore…

Hello Thank you very much for your feedback! The current situation should not occur on any version of Internet Explorer. Have you tried to reset IE 9 to default settings? http://support.microsoft.com/kb/318378 Also, have you tried to use the scan with another browser? Regarding those logs that you mentioned, I am not sure…

Hello Welcome to our forums! Sorry for the delayed reply. Most likely in the first process the extension failed to be installed. In the current situation, please go this location C:\WINDOWS\Downloaded Program Files\ and delete all the files that look like this qsax.*. Reboot and retry the installation. Have a great…