Botched Install & Unimpressive Customer Support
BITDEFENDER SUPPORT #2016071023320001 As of this time, it's been 4 days since I sent an email to tech support with the requested screenshot (see attached image) and my OS X version (10.11.5). I was subsequently told the email was not received, so it's now been over 48 hours since I re-sent that information. I'm wondering…