Alex_Dr · Quality & Customer Experience Specialist · BD Staff

Overview

Overview

Roles	MemberBD Staff
Badges	14

About Me

About Me

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127

Posts

113

Visits

331

Points

Mar 30, 2022

Join Date

Nov 1, 2023

Last Active

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• Comments127

• Re: Please remove my website from the blacklist

  Alex_Dr

  August 2023
  Hello @congtyannhien, You will indeed need to contact the Enterprise Support Team in order to update the database and clear your website from being blocked. You can do so by finding your preferred me…
  1

• Re: How Do I Prevent "Endpoint Security Console" (EPConsole.exe) To Run On A Remote Desktop Environment?

  Alex_Dr

  January 2023
  Hello @Concentra, This is standard function of our product when a Remote Desktop user logs on, opening epconsole.exe. A quick workaround for your specific instance would be Silent Mode from policies …
  1

• Re: Getting lots of reports from my users that the internet is either slow or not usable

  Alex_Dr

  October 2022
  Hello @clausgueldner, @OctoberHouses, We are aware of the incidents happening at this moment and the impact it's having on our customers. Below is our official statement regarding this situation: Sum…
  3

• Re: Unwanted activity has been detected while accessing podium-documents.s3.amazonaws.com/

  Alex_Dr

  July 2022
  Hello @works2020, We've been in contact with our Lab team and they have confirmed to have fixed the issue. Can you double-check now and let me know the status? All the best, Alex D.
  1