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Re: Safepay for Canadian Banks - not allowing pop-ups no matter what so cannot log in
Yes, it is a known issue, I am a BD employee and I am working on this as we speak. The reason I am asking almost every time to open a ticket is to gather as much information as possible. Not every us…4 -
Re: App Hacked
That is not an indication of malware AFAIK, but only a notification from firewall regarding activity. I am not well versed in firewall, so I will ask a colleague knowing more than me to step in.1 -
Re: Does Safepay session get killed by Bitdefender update?
I will propose it nonetheless to the team. When and how this might be done, I cannot say yet.4 -
Re: Safepay for Canadian Banks - not allowing pop-ups no matter what so cannot log in
It might be an external protocol, yes. Is there a separate program you had to install (that is performing the 2FA)? Also, did you updated the Bitdefender product? Because we did not release a new Saf…1 -
Re: Safepay for Canadian Banks - not allowing pop-ups no matter what so cannot log in
I will need some more detail about this. It can mean, at a glance: 2FA popup is blocked; solution would be to add the originating page to the favorites 2FA opens an external protocol window (it'…2
