camarie · Principal Software Developer · BD Staff

Scan and immunize are two different operations. When something is set on auto (Autoscan in this case), the presumption is the user does not want to be disturbed. Hence, no additional dialogs are presented, such as "Do you want to immunize" etc. On "Ask" type of setting, yes, the user is consulted about how to continue and…

I can confirm now, there is a scan performed by the on access module for different reasons. For AVFree, currently the solution would be to set an exception on the hosts file (Antivirus > Settings).

I think I was wrong, I was truly not aware the free variant also do scan the hosts file, it is just not controllable from the user interface.

I don't think the free variant scans the hosts file, the vulnerability module (which does scan it) is not installed in that variant. But let me ask the guys to be 100% sure.

I am currently doing internal modifications in the settings area regarding a major rearchitecturing of the product. I hope to be able to start working on this in the next weeks.

Nothing new that I am aware of. I think it is best to submit a support ticket.

Glad it worked out. Please let us know about your results, thank you.

Appreciate the feedback, glad it worked out.

The main interface is not designed to be maximized, nor to fully occupy the entire screen. Nor it should IMHO, since it is not an application intended to offer space for activities, but rather to configure and take actions.

So, from the VPN guys: Bitdefender VPN configures customized DNS servers (private IP) in order to ensure the functionality of features such as: - ads and tracker blocking (relies on DNS domains) - we need to configure internal DNS for some websites: - google.com - to mitigate too frequent triggering of Google captcha…

I'm not sure what do you mean by full screen mode. You mean when you have another application running in full screen (like, say, Chrome's F11 key)?

Re-ping-ed the UX guys. Let's see what they say.

Got it. Then we'll wait for the support guys to follow with the details, thank you.

Then is it possible to do so? (to create new logs). Perhaps opening a new ticket to have fresh logs?

Asked the support guys for the ticket. Maybe we can find something in the attached logs, even if is from quite some time.

Understood, it was a possible cause for your problem and I had to ask, thanks for clarifying it. Then can I suggest you to open a support ticket, if you did not already? Please describe the problem as detailed as possible, and attach also the URL of this forum thread (or at least the number of the comment, 348512, in case…

@scanode Can you tell me more details about this, please? What does happen? Do you have a particular prin setup? Is it the regular print, or the Print to PDF… feature? Meanwhile, if I can make a suggestion: can you restart the Print Spooler service and see if this still manifest? Just start > Services, locate Print Spooler…

I am no expert in VPN but let me as the guys doing it and come back with details.

Asked the guys knowing more than me on the scan and update areas to come up with more details. On the other hand, the default settings are not gonna be 100% loved by everybody, and sounds to me you want the product to work in a particular way tailored to your needs. Whatever can be done from customizing the settings, it…

You mean the items added in Protection > Antivirus > Settings > Manage exceptions > Antivirus are still scanned/blocked?

@Rasit A question, please. Under what type of user are you logged in? Guest user, limited user, standard, administrator? There is an internal mechanism relying on communication between the firewall service component, which runs as system, and the user interaction, and a colleague of mine says it might be a possible cause…

Asked the guys if there is a specific setting to disable the online threats notifications, when I hear from them I will reply here.

I was OOO and I am not aware of what happened since December 10th. Let me ping the guys to see what has been done.

Bitdefender has multiple options in the contextual menu (Scan, USB immunize, shredder etc.). They are all implemented inside the same dll, not separately. What can be done is to set up an option to enable/disable File Shredder contextual menu (default ON) so the explorer context menu handler dll will read it and not load…

Several improvements are on our list regardig the bookmarks area. Drag/drop: noted, thank you.

Spoken to a colleague of mine involved, and I am told the issue has been fixed and will go into the next update, which is, as I know, released this week.

Looks like a known issue KB2267602 continually wanting to update I asked a colleague to reproduce the issue (I am vacationing until 01/2025).

Got it. We'll continue from here.

So it is a SCSI and not USB (or not directly the storage device, it might still have another associated device in an USB class). We will try to reproduce with the settings you presented and with a device as close as possible to the DELL H830. Thank you for feedback. (I will be OOO until January, but a colleague of mine…

The feature is is discussion phase. Not sure when this will result in a concrete implementation, though. Keep stressing :)