We’re happy to share that the technical issue affecting new user registrations and the login experience for some existing members has now been resolved.
Our team identified the root cause and implemented a fix, and we’re continuing to monitor the systems to ensure everything remains stable.
We sincerely apologize for the inconvenience this may have caused, and we truly appreciate your patience and understanding.
Thank you for your continued support.
Our team identified the root cause and implemented a fix, and we’re continuing to monitor the systems to ensure everything remains stable.
We sincerely apologize for the inconvenience this may have caused, and we truly appreciate your patience and understanding.
Thank you for your continued support.
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Re: Already installed on 5 devices but account only shows 3 devices
Cannot diagnose this only from the title alone. I suggest to contact support, it might be a glitch, but it is also possible to have different versions installed, or uninstalled from other devices, I …1 -
Re: H24 setting of notification time
I have implemented it already, but I don't know if it has been released (the interface is in another team). I will check.1 -
Re: Hosts File access
So we are talking about (1) a hosts file (mini)editor and (2) whitelisting certain entries. Both things are on my TODO list (and this one on top 3 things to do), as I said previously.1 -
Re: SafePay and VPN
Appreciate it. But it will still need the next update, I managed to emulate a corner case where the activation still was not done until the restart.1 -
Re: should I look this up
Not sure what is the best approach for a mobile malware, since it's not my speciality. I think a support ticket of some sort is better to start with, at least the support colleagues have a clear…2
