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Re: Bitdefender turn off by itself leaving me unprotected
Thanks—we’ve received the support tool archive, so you can now remove it from your message. When did the issue last occur—was it two days ago? I noticed two crash dump traces from February; could you…1 -
Re: Bitdefender turn off by itself leaving me unprotected
Could you please check Windows Security (the shield icon) in the system tray when this happens? Open it, go to Virus & threat protection, and send us a screenshot. A second screenshot of the main…1 -
Re: Why am I often getting antivirus settings modified/deselected by themselves ? ?
You could try uploading the file to your own cloud storage (Dropbox, Google Drive, etc.) and then share the link with the support team.1 -
Re: Why am I often getting antivirus settings modified/deselected by themselves ? ?
The scan you’ve started uses its own settings and configuration, which is why certain options are grayed out during its execution. If you want to run a custom on-demand scan with specific parameters,…1 -
Re: Bitdefender turn off by itself leaving me unprotected
Do you also receive a notification confirming that Bitdefender is running with the latest fixes? If not, this could indicate a problem—perhaps a crash or another issue on your system. How often does …1
