antikythera ✭

IDS is less relevant under 64-bit windows than 32-bit because of the architecture differences. Until specific threats are written to counter the following measures, 64-bit Windows has better protection against certain risks out of the box than 32-bit. A Standard unmodified installation of 64-bit Windows requires signed…

you could try their email address support@bitdefender.com for international english support. I get automatically redirected to the UK site. I think the support web pages are set to detect IP address and redirect users to local sites according to that.

Hello hitchhiker, Welcome to the Bitdefender forums. To reinstall the Bitdefender Wallet extension in Google Chrome you need to open the extensions window from Chrome and drag & drop there this file: C:\Program Files\Bitdefender\Bitdefender\antispam32\pmbxcr.crx Please let me know if you need further assistance. @Georgia -…

I keep getting notice from BF that is blocked a web resource. The message I get is the application rundll32.exe accesses a web resource http://lovered.info/sp32_64_10016654590276074.dll that has been detected as infected. The web resource has been successfully blocked. the other one it catches is…

Yes sorry I meant Idle Scan (they are indeed the same thing as you suspected). Too much time spent in the past with a certain Russian AV caused the brain f4rt on my part. Anyhow, your computer isn't at risk if realtime protection is enabled. Since that would catch anything the Idle Scan would. Additionally, the 'risk' can…

Hi - I'm running a three licensed version of what I think is BD 2014 on three machines. This one is running a W8.1 64 bit OS. One is running W7 64bit. And the last is running WXPPro. I would have like to confirm what version of BD I'm running, but for some unknown reason, it's so well hidden I can't find it. So my first…

Only people able to help are Bitdefender Technical Support. Please contact them via http://www.bitdefender.com/support/contact-us.html Give them the license key details and where, when and how you obtained the key. It may take them a few days or more to respond. In the meantime you can use the product fully functional in…

It is indeed listed as 1st video in the top of the related videos (to the right of the video player) on youtube page if you click the watch on youtube button. nothing Bitdefender can do about it really. however on the bitdefender page the correct installation guide plays for me too.

Have you turned off Autoscan? If not try doing that.

You're welcome

I seen my windows firewall was on I turned it off. I agjusted bitdefender total 2015 firewall. I am not sure what it should be really set to. I am hooked right up to internet provider. I set my adapter to home/office/ stealth off/ generic on. I think this is right is it. A word of advise relating to your results. Do you…

No it can't scan for incoming message infections in GMail via a web browser. Email scanning only works over POP which is used by Outlook or Thunderbird on a PC. Having said that you are not unprotected. If you download a file then that will of course be scanned with normal realtime protection antivirus included in BDAV and…

FYI The Bitdefender security widget does not use the vulnerable MS Sidebar or Gadget framework anyhow.

Further to my post suggesting recreating the pagefile. After a weeks usage the same slow startup problem reared it's ugly head. So I changed the Local Security Policy on my PC to clear the Pagefile on shutdown. So as a result every time the PC starts the delay is pretty much gone again. Pros of setting clear pagefile:…

If you map the network drive in Windows Explorer (choose reconnect at logon to make the drive letter stick), does the drive letter show up in custom scan afterwards? You may need to restart the PC with this configuration in place for it to be recognised as a 'system' drive.

Because the Bitdefender Support Personnel who update that thread out of courtesy most likely have other tasks which take precedence to complete first. Your large text and excessive usage of question marks won't make them update it any quicker. Threads like this are exactly why I made this feature request about including…

No idea. However the dashboard is seemingly broken at present anyhow. For a lot of users including myself it shows no devices registered even though they have been showing previously.

I have seen this before on my Father's PC. If your system is EUFI instead of Legacy BIOS and the hard drive is GPT partitioned then Rescue Mode may fail to start. in safe mode you can start the service manually. open a run command box or command prompt and type 'services.msc'. then find the bitdefender services and start…

2011 builds are end of sale and life status since 6th January 2014. according to their end of life policy they provide support for 6 months after end of sale date. so in effect it is now the same as running unsupported windows xp. if it works still then fine but you now don't get critical updates or bug fixes to the…

on the windows 7 start menu try clicking repair in the Bitdefender folder. If that doesn't work you may need to reinstall the program.

Yep, exact same number here too, thank you. Still concerned about efficiency though, talking of an old version that relies mainly on definitions, not cloud scanning or such. you're welcome. which version are you using currently? the screen grab is of 2014 I don't use the 2015 build either.

attached is what mine currently shows. the number of definitions has indeed decreased steadily as the signatures are optimised. also take into account the cloud scanning which reduces the number of signatures required on the PC itself further. this does not indicate a problem with your installation

Not really. Any additional software firewall would just conflict and cause you security and stability problems. You could use a router/hardware based firewall with BDIS set to Home, Office or Trusted and not experience the conflicts.

Try adding the clipx executable to the processes under antivirus settings as well as the directory path you already have added. It may be pedantic as far as us humans are concerned but necessary for the program to realise it is okay to leave that specific file alone.

When I opened up the screen bezel on my notebook to replace the screen panel due to a failed backlight I disconnected the USB cable to the camera. I don't use the camera anyhow so no loss. I know not everyone can or will want to do this step though but it is foolproof if you use a desktop with a USB camera then stating the…

While I appreciate the sentiment Harleyrider (and your frustrations) please do not cross thread my post as it won't help matters. I am sure that my question has been read and an informative answer will be forthcoming if they have one at some point. I may indeed test the scenario for myself this weekend if I have the time…

@Georgia and all concerned you're welcome. an update on my suggestion. I have now done the same to the pagefile on my home PCs and it seems to have worked on those too. http://forum.bitdefender.com/index.php?sho...st&p=220737

When I ran BDIS I used trusted because I am behind a router with hardware firewall on that I have tested and am satisfied it was secure enough.

I have been working on a machine running 2014 this morning installing a graphics card. It was also affected with the boot delay. As is my own desktop which I am going to try the following on later too. Because it freed up some onboard memory (it previously ran with onboard graphics sharing memory) I needed to resize the…

All promotional licenses are fully functional for the period they are designated for.