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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
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Hello, Can you tell me on what platform does this happen, are you using Windows, or a mobile device? Where exactly do you see this, on desktop/mobile/Central? A screenshot would be useful as well. Thanks!dans New Parental Control - Today's update - NO SUBSCRITION MESSAGE! Commentaire de Alexandru_BD 9 mai
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Thank you @camarie ! 👍️
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Then there are other things that should be taken into account. During an on-demand or background scan performed by Bitdefender it is normal for CPU, RAM, and disk usage to increase. Scanning involves intensive processes that require significant resources to analyze files, folders, and system areas for threats. The…
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Hi, Wow, that's indeed an extensive list. I think that first of all the difference between 'bug' and 'intended behavior' must be made. A bug is a flaw, an error, or a defect in a program or system that causes it to behave unexpectedly or produce incorrect results. Intended behavior is how the software was designed to…
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Hi, The fix is ready, but it's not live yet. This will be resolved via an automated update.
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Hello @virban, I'll jump in here with a bit more context. That email falls into the category of educational emails and is part of the non-commercial emails. This type of communication may be periodically sent by Bitdefender to its users. The email provides useful tips to protect your identity and finances in the event your…
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Hi, @AGGRAVATED I'm sorry to hear this, I've deleted the above comments. Please note that you can customize your Forum Notification Preferences by accessing your profile → click on your profile in the upper right hand corner of the page, then go to Edit Profile and look for the option Notification Preferences in the column…
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@spider73 are you sure it's wintun and not the firewall that's preventing access to the printer? Have you tried to disable the firewall to check if you are able to access it afterwards?
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Hi @RobertMont, Does the device meet the minimum system requirements to install Bitdefender? Do you have any other security solutions installed on that device? If the system requirements are met and no other security solutions are present, and the error doesn't go away after the restart, then I would recommend contacting…
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Bonjour, Le correctif est prêt, mais il n'est pas encore disponible. Une fois le correctif déployé, ce problème sera résolu via une mise à jour automatique. Cordialement, Alex
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Hi, As per my explanations above, the firewall is purposefully designed like this, so that rules for many bulk/rapid applications cannot be easily added. This way, one cannot bypass a detection/blocking problem when there might actually be something malicious there. This is just something to consider before labeling it as…
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Hi, I just got word that the fix is not live yet.
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Hi, See if you can use the reports according to this article:
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Hello @SemoTech, I'm afraid I don't have any news for this feature request. I did follow up yesterday with one of our product developers on Central regarding this. As far as I know, when fewer devices are featured there, the display is usually accurate, for example I have 5 protected devices and they are all looking good…dans Any way to get a Devices customizable list view in Bitdefender CENTRAL? Commentaire de Alexandru_BD 9 mai
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Hello @KimStruve, The error message "Sorry, because of its privacy settings, this video cannot be played here" typically occurs on Vimeo when the video owner has set privacy restrictions that prevent the video from being embedded or played on external websites or platforms. This error is often encountered when someone…
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Do you still get the message "Bitdefender services are loading now, please wait?" If the Bitdefender shield is green and all the modules are enabled, then this means the antivirus is up and running.
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Hello, While reCAPTCHA does have benefits and reduces spam registrations and API requests keeping them at bay, and brings a seamless experience from the user’s perspective, it can sometimes become frustrating when it doesn't work as expected. The most frequently encountered error is this one: ‘Cannot contact reCAPTCHA.…
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Announcing the top 10 Defenders of the month for April! It's time for another community appreciation post where we celebrate the achievements of our top members last month. @Flexx emerged as our top contributor once again and we have @garioch7 and @fedor completing the podium. I would also like to express my gratitude to…
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Hi, I noticed you have a ticket raised with the Support teams and they will get back to you shortly. I think they may require a screen recording to further investigate, which you may upload on the case. Regards, Alex
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Yeah, the thing is not all models are listed there, but usually the culprit is the same..
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Yeah, that sounds about right. 🙂
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🔄 An update has been released for Bitdefender Mobile Security for Android - version version 3.3.236.2418 (Hotfix) with the following notable change: ✔️ Fixed: cannot turn ON features (Anti-theft, Scam Alert, App lock)
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Hello, Yes, I have news here. A new build is rolling out for BMS and it's at 99% - version 3.3.236.2418. All users encountering this issue should update to the latest version. Thank you everyone for you input, feedback and patience. 👍️
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Hello, @JayRe I've asked one of our technical leads to get back to you as soon as possible. Thank you for your patience. Regards, Alex
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Hi, Check if this article helps: Regards, Alex
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Hi, Not sure if the issue persists here, but in the event alert mode doesn't work as expected after the latest update that should fix this behavior, then it's the Support teams who must investigate this further and find out what's happening there. I've seen some positive feedback as well, thus again this requires a closer…
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Hi, Also check if this article helps: Regards, Alex
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Hello @T_AJ and welcome to the Community. What I would suggest is to use setpushevents. You can follow the instructions from this article: There is no option to getincidentslist. Regards, Alex
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🔄 An update has been released for Bitdefender Antivirus for Mac - version 10.0.0.20 with the following notable changes: ✔️ Bug fixes and improvements
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Yes, Norris showed some amazing pace, he was undoubtedly the fastest man on track and the times he was doing on the mediums were incredibile, as Verstappen himself admitted he could do nothing to catch him. The next Grand Prix is in Imola (17 - 19 May) so mark your calendars. The iconic track hosts the first European round…