Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
-
The problem persists even after reinstalling the app today. I received an email with a link to get in touch with bitdefender support but it is just a page of self help buttons. This is infuriating how the support is hidden from customers. I'll have to try another VPN service I guess.
-
It is not a connection issue. I have no problem connecting (Mac, iPhone and in the past, Android) and it stays connected for a while but later, when I go to the app to check, it is often no longer connected.I'll try reinstalling again.