Captain Obvious ✭✭✭

I reformatted literally less then 12 hours before your reply. oh well. No problem. I'm just glad you got your problem fixed. If you need any more help, feel free to post again.

After several reboot attempts I got W7 to run but can't get on some common websites without seeing a warning from BD about not having the proper security certificate for this site. This also applies to my Email server. POP Verizon. I have been suspecting my SST Drive or could it just be BD total security? Just reinstalled…

I don't think the AV programs had anything to do with my SST drive problem. At the beginning I suspected it to be a virus since the computer acted all jacked up but non of the AV programs could find anything. So I reloaded the OS and purchased BD full version and a few days later I intermittently couldn't wake it from…

I didn't see a reply as to what the "second" setting is. Does it mean that the first check for signatures is 5 minutes after boot, the second checking is at 10 minutes after boot, and then every 15 minutes after that? If so, does the "0" in the second for the product update mean it is ignored, and the checking first…

I recently moved from AVIRA to Bitdefender because of SAFEPAY. I would normally (at least once a month) scan my PC in SafeMode with AVIRA's command line scanner. Does Bitdefender also have a command line sanning option? They used to have a command line scan tool, but I haven't seen it around lately. Especially on 64 bit…

Following is error report as generated by BitdefenderSupportTool http://www.sendspace.com/file/8sz151 Why don't you send all of this to the Bitdefender support team? You can open an email ticket from here: http://www.bitdefender.com/support/consumer.html

Hi I thought I'd try and alert people to why they should avoid Avangate and Bitdefender: http://forum.bitdefender.com/index.php?sho...mp;#entry210661 You have been warned! Blaming Bitdefender for a problem Avangate caused is irresponsible. That's like blaming Dell for a terrible purchasing experience at Office Max. If you…

@nutrobion, the quick right click, "stop all network traffic" feature request option isn't available as ozziebear mentioned (example link): http://forum.bitdefender.com/index.php?showtopic=33768 The best option that will get you there would be to go to Firewall/Manage Adapters/ and set Network type to Untrusted. It's a…

Just to clarify, When I reflashed my windows system BD correctly disabled WD. It was something with Mbam Pro's disabling of it. I did try the SFC scan before I got that reply, but it didn't fix it. Hey, not all of my post was complete garbage. Anyways, did you also try to rebuild the WMI Repository? If you were going to…

I have had the same problem and also sometimes it took several times for a successful boot. It started some times after installation of a new Samsung SSD 840EVO drive. I am using windows 7 -64. I reinstalled the OS several times over the past 3 month and came to the concussion the problem has to be the SSD drive that I am…

I'm not sure I see how to get there on BD Total Security. ? Chuck I hope not. That was an article for Bitdefender Management Server for businesses. You could always open a email ticket with Customer Support. It's a bit slow, but they usually know what they are doing.

It is in regard to windows 8.1 and Bit defender total security. When I loaded Mbam It ceased to load windows defender properly, I can't change the settings in the UI as It just freezes the window. So Windows defender is broken. I've tried to uninstall both BD and MBAM then let it get the updates then shut it off. But It…

At least I'm not alone. However, mine stays like that until I reboot. What Darth says is true. I've had this problem twice, and usually a reboot cures the issue. If it is indeed persistent, than contact Bitdefender Support directly. They'll send you a link for a support tool. This will collect anonymous information about…

I saw on your facebook page that you don't consider FinSpy/FinFisher to be "malicious", despite the fact that repressive regimes are using the malware to target American citizens and record our conversations, skype calls, keystrokes, etc. Please either declare unambiguously that you protect my computer against this threat,…

BitDefender 2013 installed on winXP sp3. To change full scan frequency, one is supposed to click the BD desktop icon. I've no such icon. How do I create that icon or otherwise access the page that controls scan frequency? Shouldn't your program shortcuts also be located in your Start menu? Just browse to your Start menu's…

Earlier I activated the same setup here in Canada.....I tried to contact Indian support...... LOL. You are located in Canada, but you contacted Indian support. Well that's logical. For your next move, why don't you contact British support. That way, you at least get to hear a guy talk in a British accent. But no seriously,…

Hi BitDefender, I've purchased the 3 PC Anti-Virus Plus software online this past week. I've installed my first license on my brand new computer running Windows 7 without a problem. Then I tried to install my 2nd license onto my older PC running Windows XP with Service Pack 3, that's where the trouble begins. I've…

I used the tools listed here http://www.bitdefender.com/site/Downloads/...sumer_paid.html Like what rickyjm said, the Windows Add/Remove programs is never enough. I personally use Revo Uninstaller Pro, but few people want to pay the subscription fee. Like many people have mention on forums before, you usually have to run…

Can you also make sure that all your Norton files are deleted including registry? Try to also install BD at safe mode. LOL. He already said he got it installed silly. He doesn't need to go into "Safe Mode". Anyways, back to Harryisme, yes it does indeed take a really loooonnnnggggg time to install Bitdefender. The reason…

They take your money quickly but ignore issues and problems. Live chat useless as promises to send an email follow up after chat terminated. Hey surprise : no email. Email responses sliw and mostly not any use with no answers. I think its back to norton I suppose you do get what you pay for. Bitdefender clearly aware they…

What is the deference between Exclusions, Firewall, and White lists ? Do safe app.exe (and safe app.ini files) have to be listed on THREE lists ? I am fed up with my Clipx.exe and Clipx.ini files being deleted by BIS And why delete a harmless INI file ? I logged a thread in April 2013 (10 months ago) about this problem. No…

Hello guys, today i faced with problem. Vsserv.exe (Bitdefender process) uses 10-20% of my single core cpu. I use Bitdefender Internet Security 14. Is there any way to solve this problem, or maybe i need to install another Bitdefender that don't use CPU. Sorry for my bad english and thanks for u'r time :> When this happens…

Support did have me uninstall 2013 and then install 2014 which I did and it took a while. This should not be an issue. I am here because again, the popup came up telling me to reboot my computer. Evidently there is no stopping this annoying popup. Why isn't there a "do no remind me" button? Why is a program that is…

Hi, Christian & Support! I have repeatedly ask you and your companion Avangate cancel the order # 23871571. This order is wrong! Remove this order # 23871571 and remove the automatic attempts to draw the money from my VISA card worth 49.95 USD. Please contact Avangate customer service and ask them to delete my Avangate…

thanks for trying to help mate , i'll contact them now Well, Rohugh isn't true help. See, he's more of a "rank wh@re". See, when you post on a forum, you increase your rank by the amount of posts you write. The more you post, the higher your rank. Unfortunately, that leads to people who go around writing posts that are…

With free software you expect to put up with spam but this is not free! I went the Customer Services route 3 months ago, followed the instructions to raise a ticket and made the request to stop the bloody spam and it worked... until now, it's back again. Just as big, just as intrusive and 10 times more annoying because…

Running W7 very cleanly, with all current MS updates applied. For the past week the system freezes coming out of hibernation. No new software had been loaded recently. The last driver started (restarted) before the freeze was Bitdefender file filter gzflt.sys. There have been problems in the past with this driver, so I…

Still not allowing to install bluestack!!!!!! windows 7 x64 version 16.35.... The best thing to do at this point would be to contact Bitdefender support directly. You can set up an email ticket here: http://www.bitdefender.com/support/consumer.html I mean after all, this IS just a public forum...

I am a bit surprised that I've had no further contact from Georgia. She did type, "I'm looking forward to your feedback", but she did not response once I provided the results of my test. I too have filed a help desk ticket, though I suspect that Bitdefender would rather a customer pay the $49.99 for VIP support. It is…

So recently between an update for both Star Trek Online and BitDefender, I am unable to play Star Trek Online (STO) unless I completely disable the Firewall despite having added all the exe files to the exception list. Without having to go through the process of a work around disabling key files, are there any solutions?…