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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
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I've been facing the same issue for over a year now, and the technical support team is supposedly working on the issue since I reported this issue a year ago. Every once in a while, I try Bitdefender VPN and still no hope to get it fixed.
