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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
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That's right - you need to use your existing router for the DSL connection, with a single wired connection to the BOX. Since the BOX only has two ports, you need to buy a switch if you have more than one Ethernet device. Wireless needs to be switched off on the router or devices will be able to connect directly to it,…
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On 9/22/2019 at 1:36 PM, Stiltjack said: Only a couple of minor problems: to set up a guest network you have to switch off the mesh nodes so that whatever device you're using connects directly with the box. I haven't bothered with this as the BT system provides its own guest network. Secondly, I haven't been able to make…
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Hi I am using box 2 with a BT Whole Home mesh network (I am in the UK). This gives me three nodes, which easily eliminates dead spots. Setting up was a bit of a puzzle until I realised that one of the nodes, which would normally have an ethernet connection to the router, had to be connected to the ethernet port on the back…
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Don't know about MOCA, but protecting a mesh network (in my case BT Whole Home) sounds similar. If you leave the mesh units connected to the ISP-supplied router, you end up with two networks - the original 192.168.1.xxx one and the 172.24.1.xxx network created by the box. The first will be unprotected. If you connect the…
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I have found this tricky using the Android Bitdefender Central. You can manually set a specific IP address for a device by selecting it from the device list then tapping the ... icon at the top right corner of the screen. The IP address of the device does not seem to change, however, even after a restart. Instead you end…
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On the Android version of Bitdefender Central, the MAC address can be found by going to devices, selecting the device you're interested in and tapping the down arrow to expand the Bitdefender Box section. You get the MAC address and the current IP address.
