mdgboxx ✭✭✭

Hi mdgboxx, The screenshot shows the login page for Bitdefender Central. Please send us a picture of the error received when trying to login into the account. Also, please let us know if that particular error message still appears after clearing the cache and cookies, or if it appears in all browsers. Hello Paul-Robert, I…

@DanteGR I have checked your account and saw that the subscription has been activated and running on 1 device, currently. Please let us know if you encounter any other errors or if you see the correct validity in the Bitdefender product interface. @Shaines the account is also active and the subscription has been linked to…

This is what I see when I click on Central This is what I get, a blank page. EDIT: I went as far as resetting my password and trying to connect, but to no avail. I still get a blank page, as above.

Hi all, For those of you who still encounter this issue, we would need the following: 1- A screenshot of what you see on your Internet browser when accessing: https://central.bitdefender.com 2- A screenshot of what you see when opening Bitdefender and trying to login into Central. Thank you! This is what I see when I click…

It is September 20th and the Central still is down and clearly it is not browser connected nor user specific problem. The issue is on Bitdefender's servers. After loging into central I see blank page but the source code of the page is not empty. For me it looks like there is a problem with template engine not parsing the…

" I suggested that someone from their Tech Support logs into my comp to fix it and I am willing to pay for it, I didn't even get an acknowledgement to my request, much less a reply." You are willing to pay them to fix this issue???? It is 100% their responsibility, it is THEY that should be compensating you, it is their…

Hello, I think Georgia means if you are using Firefox as your default browser, try using a different one like Google Chrome or IE/Edge. https://central.bitdefender.com/devices I cannot get to Central from the BD GUI on my Windows 10 machine, I have to use a bookmark as linked above. Ro. I am having major, MAJOR issues with…

Hello, During the weekend there was an issue with one of the servers that host our cloud services and by 9/13 it was fixed. @jithin I will get back to you via ticket ID 2015091509210004 @urOk, @DrGjerdesmett what message do you receive when trying to 'Activate Code'? @Vitalik1993, @mitza97, @mdgboxx Try using a different…

Please log out and log back in. It was down for a little while earlier, but it is currently working again. We are now Sep 16 I still have the same issue. I can log in but, all I get is a blank page.

Hi again, If you open the Bitdefender GUI and click on the bottom left where it gives the "30 Days" you will get a window to register your product, (see attached). Use the same license key and you should get your 462 days back. Hey, Hey, Hey Rohugh, What would I do without you? I did exactly as you suggested, and it…

Hello mdgboxx and welcome to the forum. From what i have seen so far is is best to first uninstall your Bitdefender, allow the Windows 10 upgrade and then re-install Bitdefender. You can find all the details and links here - http://www.bitdefender.com/support/-1452.html Ro. Thank you Rohugh, that was very helpful. Now,…