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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

mdgboxx ✭✭✭


  • Thank you so much for your fast and accurate responses. Is there any way for me to indicate that my issue/topic is resolved?
  • Hello Alexandru_BD, If I understand correctly, my cousin can buy a stand alone Password Manager, create an account, without having to buy the BD AV licence. She would be doing that on her own, without any intervention from me. She would have her own personal Password Manager account with BD. Is that correct?
  • I gave up trying to solve this issue. I have three eMail accounts: 1) Outlook ( 2) Gmail ( 3) My local Videotron ( Ever since I bought my VPN, I cannot reply or send new eMails when the VPN is turned ON. I get blocked by «» which has a http instead of https address. It…
  • I resolved my own issue with the help from a BD agent in a Support Chat. Should anyone have a similar problem, here's how: On Windows 10, click on the "start" ---> "Power" ---> type in "sign-in options" in the search box. You will then be asked to enter the password, then click "Next". It gives you the option to create…
  • The Anti-Tracker is available in "PRIVACY" on the main page. I disabled it because, like you, I am using DuckduckGo. I do not want any conflicts between extensions.
    dans Duckduckgo Commentaire de mdgboxx octobre 2021
  • It's obvious to me that it would send an eMail to the address you clearly said "you have access to". What if you replied "NO" as in "NO Access" and left it at that? It seems simple enough. Did this email EVER belong to you? YES Do you have ACCESS to it? NO
  • As a rule, I don't use Paypal unless it is a private «person to person» transaction. Bitdefender is associated/using 2checkout for their payments. You need to go to 2checkout and uncheck the auto-renewal box. To take full advantage of Bitdefender Promotions, you need to go to Bitdefender Central and open «My offers».
  • I had given up on it. I did what you did since it disappeared in thin air. It is now back on my wall. Thank you for sharing.
  • Haters Unite...Consider me a Full Fledge Member of that Community. I miss the Forum List of Categories.
    dans Hate the new look Commentaire de mdgboxx janvier 2021
  • I just realized that I am way "OFF Topic" with this rant. This thread is about the "New Interface" update. I humbly apologize.
    dans Hate the new look Commentaire de mdgboxx janvier 2021
  • I researched "Alternatives for CCleaner". Different forums suggest IObit Uninstaller and Revo Uninstaller among a few more or less popular. As luck would have it, following a discussion with FLEXX here about CCleaner, I bought IObit Pro. I also had previously installed the Free Version of Revo Uninstaller approximately 1…
    dans Hate the new look Commentaire de mdgboxx janvier 2021
  • Keeping in mind that CCleaner is now owned by AVAST. CCleaner is/has been installed on my last 5 machines, incl. this one. But, it gets very little use. For now, I'll stick to BD Utilities.
    dans Hate the new look Commentaire de mdgboxx janvier 2021
  • Is there a way to put a stop to it? I have added Java.exe and IObit.exe to exceptions, and it doesn't change anything. I still get the alerts/notifications.
  • And now, this one is added when I open my MSN Home Page:
  • Hello Flexx, I have read the link that you gave me: <<>> I had tried to find the instructions in the "Tutorial" but couldn't find it. Thank you for being patient with me. I now know how to safely use the file shredder. I will not make that mistake again. Jackson
    dans File Shredder?? Commentaire de mdgboxx août 2020
  • Hello Flexx, Thank you so much for clearing that up for me. I appreciate it. I realize now, how lucky I am. Is there a specific reason why BD would prompt me to "Run File Shredder"? I can understand why it prompted me to enable "Wallet", and I have done it. But why the "File Shredder" Could it be that BD noticed that I was…
    dans File Shredder?? Commentaire de mdgboxx août 2020
  • Hello Flexx, Just so we are on the same page. I wrote that IObit prompted me to install <<Advanced SystemCare>>, I added the term "plug-in" while it may not be a plug-in at all. Are you saying that I do not need to install the following from IObit: Advanced SystemCare Driver Booster IObit Malware Fighter Smart Defrag ???…
    dans IObit Uninstaller Commentaire de mdgboxx août 2020
  • is the Bitdefender official vendor. BD might place an ad on eBay, as it does on many sites, but Bitdefender does not sell through/from eBay. IMHO, eBay, aka FleaBay, is a scammer's paradise.
  • Hi Phmorley, (formerly Avantgate) is the official vendor for Bitdefender and many more, I might add. The Auto-Renew is turned on by default. You MUST go on their site (your account) and turn the Auto-Renew OFF/Disable, or you WILL be renewed at the regular cost, a year after the original purchase. I've taken…
    dans renew before due date Commentaire de mdgboxx mai 2020
  • I have resolved the issue by going to: 2CO (2Checkout) and disabled the "Auto-Renew" fonction.
    dans renew before due date Commentaire de mdgboxx mai 2020
  • You got to it before I did. I'll stand in line...........Six feet away. LOL
  • I'm not sure one has anything to do with the other. Auto renew caught me once, while I had more than 18 months remaining on my then current subscription. It just renewed on the date of my first subscription...Out of nowhere. I had to get support to cancel and refund it. Since I had to reinstall not to long ago, thank you…
  • Isn't the Activation Code sent to your registered eMail Address?
  • Your renewed subscription wil be added, in number of days to your existing subscription, even if your current one is One month old, or has One month left. A renewal will not delete/terminate your current subscription. It will be ADDED to it.
  • On 2/17/2020 at 7:48 AM, Alex D. said: Hello /index.php?/profile/146278-colagada/&do=hovercard" data-mentionid="146278" href="<___base_url___>/index.php?/profile/146278-colagada/" rel="">@colagada, I'm sorry to hear about the disruption you have encountered while using your computer. Those notifications are usually caused…
  • /index.php?/profile/99693-ozziebear/&do=hovercard" data-mentionid="99693" href="<___base_url___>/index.php?/profile/99693-ozziebear/" rel="">@ozziebear Thank you, I had forgotten about that one. It had been at least three years since I had received a renewal notice from them. 2checkout seems to have gone into "aggressive…
  • /index.php?/profile/214217-del-uk/&do=hovercard" data-mentionid="214217" href="<___base_url___>/index.php?/profile/214217-del-uk/" rel="">@Del--UK I would hope that you could find this information in the "user's guide", or contact Support directly. Open BD Dashboard, open Support (bottom), it gives you three options.
  • 8 hours ago, Del--UK said: Hi Fenderman1, I had an Anti Virus only before and with a "free upgrade" that is what I was expecting. I do not see why I should pay again. Although 2019 has been released, they are still fixing the bugs/glitches/kinks. When they are satisfied, if you have any remaining time on your 2018, it will…
  • 4 hours ago, Bill_k said: Thanks for your very helpful response, but I'd like to know exactly what you mean by a "promotional new version of BD". Does that include any new valid license or only a purchase made through the BD site? TIA! BD sent an eMail offering the 2019 version at a discount. I took advantage of it. It…
    dans 2018 to 2019? Commentaire de mdgboxx juillet 2018
  • When you buy a promotional new version of Bitdefender, your 12 months subscription is automatically ADDED to your current subscription. ex: You have 133 days left on your current 2018 license. 2019 license (365 days). 133 + 365 = 498 days left. When a new 2020 version comes out, your 2019 will also be upgraded to the…
    dans 2018 to 2019? Commentaire de mdgboxx juillet 2018