Probleme, Gogule?

romind

Stimati Domni,

Numele meu este Alexandru Paunica si lucrez in cadrul companiei ROMIND T&G SRL unul din clientii dvs.

La ultima scanare a sistemului BitDefender 10 a depistat in Mozilla Thunderbird (0.8) cativa virusi pe care nu reusesc sa-i indepartez. Mai exact nu reusesc sa identific mesajele din recipientii corespunzatori - practic e ca si cum n-ar exista desi BitDefender le semnaleaza. Si nu vreau sa sterg recipientii!!!

Mai jos gasiti o transcriere din fisierul generat de BitDefender 10:

C:\Documents and Settings\Alex2\Application Data\Thunderbird\Profiles\gy2uewbb.default\Mail\Local Folders\Inbox=>(message 1303) Infectate: Generic.Peed.Eml.100CC26D

C:\Documents and Settings\Alex2\Application Data\Thunderbird\Profiles\gy2uewbb.default\Mail\Local Folders\Inbox=>(message 1303) Dezinfectarea nu s-a putut realiza

C:\Documents and Settings\Alex2\Application Data\Thunderbird\Profiles\gy2uewbb.default\Mail\Local Folders\Inbox=>(message 1303) Mutarea nu s-a putut realiza

C:\Documents and Settings\Alex2\Application Data\Thunderbird\Profiles\gy2uewbb.default\Mail\pop.pcnet.ro\Inbox=>(message 10530)=>[subject: Undelivered Mail Returned to Sender][Date: Wed, 31 Oct 2007 12:02:21 +0200 (EET)]=>(MIME part)=>(message)=>[subject: [NOD32: deleted] Mail Delivery (failur][Date: Wed, 31 Oct 2007 12:02:20 +0200]=>(MIME part)=>(MIME part)=>(message body) Infectate: Exploit.Iframe.Vulnerability.B

C:\Documents and Settings\Alex2\Application Data\Thunderbird\Profiles\gy2uewbb.default\Mail\pop.pcnet.ro\Inbox=>(message 10530)=>[subject: Undelivered Mail Returned to Sender][Date: Wed, 31 Oct 2007 12:02:21 +0200 (EET)]=>(MIME part)=>(message)=>[subject: [NOD32: deleted] Mail Delivery (failur][Date: Wed, 31 Oct 2007 12:02:20 +0200]=>(MIME part)=>(MIME part)=>(message body) Dezinfectarea nu s-a putut realiza

C:\Documents and Settings\Alex2\Application Data\Thunderbird\Profiles\gy2uewbb.default\Mail\pop.pcnet.ro\Inbox=>(message 10530)=>[subject: Undelivered Mail Returned to Sender][Date: Wed, 31 Oct 2007 12:02:21 +0200 (EET)]=>(MIME part)=>(message)=>[subject: [NOD32: deleted] Mail Delivery (failur][Date: Wed, 31 Oct 2007 12:02:20 +0200]=>(MIME part)=>(MIME part)=>(message body) Mutarea nu s-a putut realiza

Va rog sa ma ajutati!

Cu stima!

Cd-MaN

Pasii necesari pentru a inlatura mail-urile infectate sunt:

1. dezactivati protectia real-time a BD-ului

2. stergeti mail-urile respective din Thunderbird

3. goliti trash-ul si dati "compact" atat la trash cat si la folder-ele de unde ati sters mail-urile

4. reactivati protectia real-time a BD-ului

PS. Ar fi indicat sa folositi ultima versiune de Thunderbird pentru ca versiunile noi contin atat imbunatatiri cat si rezolva probleme de securitate.

Toate cele bune.