Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comentarii
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Dear Phil and Alex, Thank you both so much for your quick and courteous replies. I'm sorry that I didn't respond as soon as I would have liked (life happens while you're making other plans, you know). I believe that this issue has resolved. The first problem was that one of the devices was misidentified (my new iPhone was…
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Forgot to add that My Account also shows that I have BD Free with 3 devices - should I delete that account? Would it make a difference? Barbara
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Dear Alex, I downloaded and then installed Bitdefender from the App Store on my new iPhone. As per your instruction, I checked My Account and it is synced with the Central account (same email). The new iPhone is still now showing up in the Device list. Should I delete the app from my new phone and start over? This is…
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Good morning, Phil! I removed my old iPhone from the device list and, after that, I installed Bitdefender on my new one. However, the new phone does not appear in my devices. It's been over 24 hours - how soon should I expect to see it there? Barbara
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I appreciate your "hand-holding" and reassuring me that it's actually pretty smart to log-out after each session. My MacBook Air is really only used by me, but I did feel uneasy about leaving it "open" all the time. Haven't installed BD on our other devices yet - taking things a step at a time, but will keep your advice in…
