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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

R3stant3

Comentarii

  • @preguntonontrack, Rohugh is right, if you encounter slowdowns while navigating through the GUI, a Support tool log has to be sent to the Bitdefender technical department, in order to check for conflicting processes: http://www.bitdefender.com/support/what-to...-log)-1168.html Prior to submitting he ticket, make sure you…
  • Nu am afirmat niciodata ca eu as avea aceste probleme Doar am auzit un zvon prin targ, cum ca Bitdefender nu garanteaza functionalitatea produsului pe orice alt build in afara de 10240 Bineinteles, orice PC e un caz diferit, pe unele poate functiona, pe altele nu, pe altele doar dupa o reinstalare, etc.
  • You may wanna make sure that the Firewall settings are correct, in order to enjoy the browsing experience: Bitdefender> Protection> Firewall> Adapters> Network Type: Home/Office; Stealth Mode: Off; Generic: On.
  • Hello, IDBI Net Banking Website does not list SafePay or Chromium(on which SafePay is based) on it's list of supported web-sites, only Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Netscape. The bank may have set it's own security rules that prevent its page from being accessed using other browsers.
  • Berich56, is the Wallet add-on installed and active on your browser? What browser are you using? @Vitalik1993, the login page in Google requests the e-mail first, then the password> probably this is why the Wallet doesn't autofill the credentials. It needs to recognize both the ID(e-mail) and the password fields on the…
  • @preguntonontrack, I would not recommend using the File Shredder on a SSD, as it may damage it or lower the drive's life expectancy.
  • Hi JamesFCbus, You should check this article: http://www.bitdefender.com/support/Passwor...-items-422.html Usually those files are harmless.
  • @urOk, check if these settings would fix the error: Bitdefender> Firewall> Adapters> Network type: Home/Office, Stealth: Off, Generic: On. If not, you can also try: Firewall> Rules> Show General Rules> Windows Explorer Traffic on HTTP: Allow
  • Hello, C:\$Windows.~BT folder is where Windows is downloading it's upgrade files> therefore I don't think you should worry about BD skipping those files from scan
  • Typing mistake *Stealth Mode is Remote> your computer cannot be detected from the Internet. Local network users can ping and detect your computer> not available in 2016.
  • Hi, Stealth Mode is on> your computer is invisible from both the local network and the Internet> might result in slow Internet speed... Stealth Mode is off> computer is visible on the local network and on the Internet> I would recommend this setting for better performance and faster browsing speed. Stealth Mode is Remote>…
  • In cazul in care este bifata opțiunea de a lăsa Autopilotul sa controleze profilele, si la inchiderea clientului de mail profilul este trecut inapoi pe Standard, fara a se activa Search Advisor-ul, vb intr-adevar de un bug. Cred totusi ca vorbim de un bug cu litere mici si nu BUG- din punctul meu de vedere dezactivarea…
  • Hi guys, To avoid this problem in Bitdefender 2016 go to Modules> Protection> Antivirus> Exclusions tab> Scan USB devices> Disable. If you are afraid that an USB might be infected, every time you plug it into the PC, simply run a contextual scan on it. If the contextual scan hangs, the most probable cause is the fact that…
  • Hi atoms, In order to resolve the error with the printer, go to Bitdefender> Modules> Firewall> Adapters> Set the Network Type to: Home/ Office; Stealth Mode: Off; Generic: ON. If you have any other errors go to Modules> Antivirus> Click on Custom(next to the On-Access Scanning settings)> in the first or 2nd tab you should…
  • In 2 of the screenshots posted I saw a couple of applications running on the PC that might block Bitdefender processes. You should remove Symantec and IObit in particular, and all other security solutions in general, in order to be sure that Bitdefender is running fine. Windows Live Family Safety, might be active on the PC…
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  • Hi popochan, Errors during the registration may appear due to many reasons. 1. Make sure no other antivirus is installed on the PC 2. The number 1 and the letter: "o" do not exist in a Bitdefender key. They are replaced with the letter: "i" and the number 0 respectively. Make sure you type the key correctly. 3. Make sure…
  • OctavianV said that the pop-up appeared every ten minutes if he did not connect. If the error still persists after logging in, it means the Bitdefender Agent was not installed correctly, with a re-install usually resolving the error.
  • Salut, Problema pare sa fie de la modulul de Scan USB devices prezent in BD 2013->16. Tinand cont ca pe acel stick de 32 Gb sunt prezente multiple sisteme de opererare(cu arhive in arhive in arhive..., fisiere criptate, parolate, etc), iar BD va incerca sa le scaneze pe toate, singura solutie pe care o vad eu este sa…
  • Hi all, Have you tried a clean boot followed by a Bitdefender repair?
  • Hi OctavianV, In order to have Bitdefender 2016 registered on the device, you need to be logged in from the program interface into Central, permanently. If the program looses the connection to the account it appears as expired, and the joyful pop-up reappears.
  • Hello terdallaujar, The e-mail address for the Central account can't be changed. You would need to create a new Central account and validate your subscription in it.
  • Hi, "Running Win7X32 and Total Security 2015 but I did update to a 2016 subscription." Is Bitdefender 2016 installed and registered on the PC for which you want to set the restrictions?
  • Hi all, MyBitdefender was the previous Bitdefender account for the 2015 and prior versions. It was designed so the user would keep track of his/her license keys, and it was necessary for the functionality of certain modules such as Parental Control, Anti-theft and SafeBox. Bitdefender Central was created for the 2016…
  • Bitdefender Family Pack 2016 is available for an unlimited number of devices. The parents can use the same subscription, however, due to the Bitdefender Central system all the devices would need to be logged in using the same e-mail address, therefore, everybody using the subscription will have access to the Central…
  • Salut, Pentru primele 2 campuri(Conexiune de retea locala si Ethernet)> Home/Office, Off, ON. Pt Toredo sunt 2 solutii: Fie se merge in Control Panel> Device Manager> Network Adapters> Click dreapta pe Toredo> Disable Fie se urmeaza pasii de aici: http://forum.bitdefender.com/index.php?sho...st&p=237957
  • In cazul in care se activeaza optiunea de a lasa Autopilotul sa managerieze profilele in timp real, in cazul in care Microsoft Outlook(program de tip office) este deschis, produsul va trece pe Work Profile. In Profilul Work, urmatoarele setari sunt facute automat in produs: ● Se dezactiveaza pop-upurile Bitdefender ●…
  • Bitdefender 2015, 2016 functioneaza decat pe Windows 10 - build 10240. Pe build-urile 10500+ va crapa momentan. Probabil se vor ocupa si de acest lucru dupa ce vor rezolva problemele de Central...
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