Interface Lag

preguntonontrack
preguntonontrack
in General

Since i updated to 2016 navigating thru settings or opening the BD interface lags. Even if you click on modules the animation and response before opening it is way slower than before. I am not the only one with this problem. FIX IT

Comments

  • Rohugh
    Rohugh ✭✭

    I do not see this problem on either Windows 8.1 or 10 so there is nothing to "fix" for me. The interface response is as quick as it has always been, almost instantaneous. You say others have experienced this as well but I do not remember any similar posts on the forums.

  • R3stant3
    R3stant3

    @preguntonontrack, Rohugh is right, if you encounter slowdowns while navigating through the GUI, a Support tool log has to be sent to the Bitdefender technical department, in order to check for conflicting processes:


    http://www.bitdefender.com/support/what-to...-log)-1168.html


    Prior to submitting he ticket, make sure you remove all other security solutions.

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