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How To Find Your Bitdefender Build Version
Hello everybody, As you may know the more information we have on your Bitdefender and the operating system the easier it is to provide advice and assist with the encountered situation. You can locate your Bitdefender build number by following the steps bellow : - right click on the system tray icon - click on About There…
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[Fixed] Bitdefender Has Clean Hosts File
Guys I am on Windows 10 and I want add few ads lines into my Host file but Bitdefender messing with host how to stop this thing?
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Hosts File!
Please do not decide what is in my best interests to have in my hosts file! If you insist on this action, then please include an option to disable such shenanigans! I can lock you out of my hosts file, but it is a pain in the rear! Subsequently if I try to access the hosts file after adjusting it then Bitdefenders attempt…
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Paid for renewal using Paypal but nothing......
So I have just renewed by subscription and actually updated it to get 15 devices but my when i log in to Bitdefender Central it shows that Inam still tp renew my subscription. I checked with Paypal and its been paid £44.99 plus £34.98 Any ideas please......
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I forgot my password
So I put a password on my antivirus so I can't turn it off and I forgot my password how do I reset it without a password?
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Cannot uncheck windows "File name Extensions"
after the update Bit Defender had yesterday, cannot uncheck "file Name Extensions". now all my files showing file extensions and this is annoying coz i work with MS Office more often. plz can anyone provide a suggestion to solve this ?
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Which Bitdefender service will hide my router's ip address?
I changed server hosts for two websites I own. They have a higher level of backlisting and apparently my home network is blacklisted in one place because I have a dynamic IP instead of a static one. I am unable to open or work on my own sites when I use my home network. That means I have to use an unprotected hot spot.…
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Bitdefender Still Charged Me Even After Auto-Renewal Been Disabled - Refund Request
Where Do I go to request a refund? I do not want to be charged for auto renewal cuz I have no money, pls help me
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Total Security 2016 Full System Scan Freeze
Hi, I just need some help to quit the full system scan that has been frozen at 38% for over 48 hours and turned my PC into a slug I'm unable to stop the scan as it wont let me. I x'd out of Bitdefender and turn the computer off for 30 minutes and longer. When I restart the PC and open Bitdefender and then modules and…
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VPN Problems
Hello, Yet again my VPN on my pc just sits there " connecting " for ages . I have tried connecting when connected to the net, when not connected. I have tried rebooting 5 times. I have updated my current and latest Total Security suite. I never have such problems on my phones. At this point I am very close to dumping VPN…
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Programme Stopped
Hello, So my pc is connected to the net. BitDefender is set to and has full access to auto update itself but it says it has an issue with updates. I start the programme and click update and it immediately, within ten seconds says its ok and green ticks itself. I am curious as to why this issue would occur. Any advice would…
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Updates
Lately, Bitdefender, total 2018, is taken 15 to 20 minutes to update. Any idea why the updates are taking so long. hitbit
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Some File Download Fetal Error
hi guys! i am using the 2015 version of bitdefender. i am programmer i got problem in browser downloading.Drep detection whenever i download an executable from my own website www.celebritiesoutfits.com. It a clean software i made by own. but why this detection occurring? can any body tell me how to avoid it?
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atc.sys within system.exe spiking cpu usage creating stuttering
I know there is a similar post on this, but my case is a little different. It does not seem to be the ignis.sys, instead, it is atc.sys causing the cpu usage within system.exe. My CPU (and maybe disk) spikes to 99% usage for a few secounds every 5-10 minutes. The .exe process is "system". Mouse stutters and if I'm playing…
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[Fixed] Network Traffic Causes Bitdefender To Use Excessive Cpu
Whenever there is any sort of network traffic, bitdefender causes the computer to slow to a complete crawl. I've narrowed down the CPU usage to IGNIS.SYS, which googling reveals to belong to BitDefender. This behaviour has only started over the past week or so, before then everything was fine. AV Signatures: 6120060…
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Firefox Blocking Access To BitDefender Site
Hi All, My Firefox Browser allows me to connect to Central and the Forum but will not allow me connect to BitDefender's main website to view products. It generates the message in the attachment. Any assistance would be appreciated. Hitbit
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Turn off Total Security 2018
How do I turn the program off for the major Windows 10 upgrades ? The only way I see is to disable the Bitdefender services.
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My activation was canceled
Hello, I'm writting here because I haven't got any reply from Bitdefender. I opened a litige on PayPal and then cancelled it right after I received an email saying that my account would be deleted but it was too late. I cancelled my litige before I could get refunded, and my subscription was cancelled as well. I sent many…
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Vpn Interference
My Bitdefender Total Security 2016 interfers with my VPN connection. Through testing and help from my VPN service provider, I've determined BD prevents my VPN from making a connection. With BD off, no problem establishing a connection. I've attempted turning off 'Modules' one-by-one, but I cannot isolate what part of BD is…
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Bitdefender 2017 celebration offer
As a total security 2016 user I received an email offer where it says "To show you our gratitude for being a loyal customer we've created a special celebration offer: you can now get Bitdefender 2017 and extend your protection for another year at a great deal", now it was unclear to me is this new offer will prolong my…
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Gui Not Showing Up In Windows 10 X64 With Total Security 2016
I'm having some trouble with getting the Bitdefender Total Security 2016 GUI to show up. Trying to double-click the icon in the tray, right-click it and hitting Show, left-clicking the desktop widget, but a busy mouse-icon appears.. and then nothing shows up, at all. What does happen is that every time I try to get the GUI…
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Trafic Light
How do I turn on Traffic Light in Bitdefender 2016?
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Bitdefender Destroyed Windows Defender
Uninstalled BitDefender Internet Security 2016. Even tried the uninstaller/cleaner tools from the official website: http://www.bitdefender.com/site/view/uninstall_consumer_paid.html . Still nothing. Basically the consequence of uninstalling Bitdefnder has completely borked Windows Defender because now I can't activate…
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Powershell.exe Accessing Web Resource For Storagecard.info
Sorry if im not posting this in the right area. I tried to find a virus/warning area but i wasn't able to... Anyways, PC is running fine, but every so often i get a message popping up that says "infected web resource detected" and the message is "The application powershell.exe accesses a web resource…
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Why I Have This Problem?
Hi, I use BitDefender 2016 from one month and never get problems but from some days I get this writings every 30 minutes: https://www.dropbox.com/s/mi8rqllg6spp20u/BitDefender.jpg?dl=0 It is on the bottom at right over the icon of the toolbar. Can I solve this problem? Thanks
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bitdefender charging me for renewal even though I bought 3 years subscription
So I got an email telling me that my current subscription has automatically renewed and I was charged 40$, with zero email notifying me of this beforehand. But just last month, when I learned that I only had 1 month left, I went and bought 3 years' subscription. I didn't know about the existence of auto-renewal that would…
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Cannot Get Rid Of Bitdefender Wallet Agent
I am not using BD Wallet and disabled it everywhere using CCleaner. The module status is OFF in the BD interface. Yet, I have Bitdefender Wallet Agent process running and I cannot even delete it (I get "access denied" error). I assume the fact that it is still running despite all off/disable settings is a software bug...?…
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How to temp disable Bitd.
How do I temporarily disable BD. Want to play on-line game again. Can.t Bit D. gets in the way.
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Cannot open interface from desktop
To start with, I use Bitdefender Plus 2016 and I am on Windows 7. I am also brand new to this place so I apologize if I am not placing this in the correct sub forum, I'm in a bit of a rush. Recently I discovered that I could not open seccenter.exe at all. The basic interface window. I double click the shortcut, nothing. I…
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Delete All Events
i never seem able to delete all events whether read or not - i hit delete all and confirm i want to bt none of them seem togo away - its a lttle annoying as i think theres something i need to look at then discover its an old one seems to be update needs reboot messages and phishing messages that persist - any ideas - my…
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Huge Incompatablity Issue With Windows 10 Anniversary. (BSOD)
I recently upgraded to the Windows 10 anniversary and after a few hours of use I received 2 blue screens of death both gave me "KERNEL_SECURITY_CHECK_FAILURE" and I talked to Microsoft support and the had me run Driver Verifier. Then after restart I immediately received a BSOD with DRIVER_VERIFIED_DETECTED_VIOLATION. I…