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Port blocked even after disabling firewall
After installing the BitDefender Internet Security 2016, I am not able to ping or access an IP based devices. All responses become Timedout. I even disabled Firewall in the settings, yet I am not able to.
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Bitdefender 2016 not work
The Bitdefender icon in the system tray is grayed out and when i try to open it, no response the Bitdefender window itself not open yet it is Bitdefender 2016
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Bitdefender Blocking Origin Ingame Overlay
Hello. Im having problems with the Origin In-Game overlay. It seems that BitDefenders active threat control is blocking me from typing in the overlay. Can we expect you to fix this?
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Unknowingly made a payment?
Hi Bitdefender, It;s come to my attention that I was billed for a sum of £53.95 which seems to be a renewal cost. Usualy I recieve some notification to renew, but I wasn't aware that there was any kind of pre-approved payment. In fact as I recall, I purchased the license using a code from an Ebay seller, so I have no idea…
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Active threat Control and Onaccess scanning not working right.
Active threat control shuts off for some reason and On Access Scanning always switches to custom.
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Irql_Gt_Zero_At_System_Service
So I'm having this BSOD (caused by driver: ntoskrnl.exe) everytime during watching some streams like on twitch. I have a minidump, a full dump and an xml file concerning one of those BSODs, they're all similar so... Their archived size is 1,75 GB, if anybody among the developers is interested in it - I can upload it to…
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SO THIS IS HOW YOU DO BUSINESS?
I posted on this forum detailing how Bitdefnder SCREWED ME ROYALLY and your response is not to reply, offer a solution, NOTHING - you SIMPLY DELETE THE POST! GUESS WHAT? SOCIAL MEDIA IS A WONDERFUL THING! IF YOU WON'T ADDRESS THESE ISSUES, OR OFFER A SOLUTION, I WILL SIMPLY MAKE IT A POINT TO GO ON EVERY SOCIAL MEDIA SITE…
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CONSTANT UPGRADES AND GRABBING APPLICATION FOCUS - STOP IT!! STOP IT!! STOP IT!! STOP IT!! STOP IT!
It's freaking bad enough that I too am getting the constant "Computer must be restarted" bullsh*t pop-up, multiple times DAILY, to the point that I'm about ready to uninstall BD (and WAS contemplating buying a "box" but having serious second thoughts on that deal) but DO YOU REALLY HAVE TO GRAB FOCUS FROM THE APP BEING…
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Stange letter
I have Bit Defender and the program says I have 151 days left , yet yesterday I received a letter saying my BD license had expired and I needed to purchase the product again??!! What is going on? A scam? An error? Thought you might want to know.. Your Bitdefender protection has EXPIRED! You are at risk! RENEW NOW! Hi,…
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Bitdefender Keys help and 2017 upgrade
So, I still have a subscription of 269 days for internet security 2016 with 2 product keys. May I please as what would happen if I activated another key and will it extend my subscription rather than null my 269 day subscription? Also, I've already upgraded to the 2017 version in my computer so what should I do about it.…
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Product Notifications are turned off so why this?
I'm seeing a Black Friday pop-up notification advert despite "Display special offers and product notifications" turned off in General Settings. I will never EVER buy a licence direct from BitDefender again. I now only buy new licences from Amazon which are generally 60 to 70% cheaper (and without the forced auto-renewal…
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Bit Defender Account
Why do I have to sign into a Bit Defender account just to have the program running on my computer? Why does Bit Defender think that they need to collect more personal information about its users than they already have? I bought Bit Defender for protection not user tracking. User and usage tracking is a deal breaker. Keep…
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Bdr files clean
I have uninstalled the 2016 version and then installed the 2015, which bdr files in the attached image I can delete?
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Temporarily Disable 2016 Total Security
I'm trying to update a tunnel I have previously used without issue. The support folks there suggest temporarily disabling antivirus/firewall software. How do I temporarily disable BD 2016 Total Security? My apologies if this has been covered before, I could only find instructions for earlier versions of BD TS.
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Disappointed
Hello, I am disappointed to note your stance on my last post but I accept forum rules are forum rules and so will raise my difficulties on other security / consumer forums. ps My difficulty has been made much worse rather than being resolved as you felt sure it would be and I am on the verge of never having to contact this…
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Total Security Subscription
Hi All, Anyone else find BitDefender support tends to answer a question with something totally irrelevant to the question asked. I have a 5 device subscription to Total Security which has in excess of 800 days left on it. I have installed BitDefender Mobile on my phone but it says only 313 days left. please note I have…
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Firewall Rules Backup
Hi, These last days I have had some problems with BIS 2015 and finally I purchased BIS 2016. Each time that I have had to re-install BIS 2015 the added rules to the firewall section were lost, and of course is a "dirty job" to enter the rules one y one again. Now BIS 2016 is correctly working, but I was wondering if…
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just about over Bitdefender
this just happened, I started my computer and "bitdefender" downloaded 355 meg of data, no warning, no emails so I did not know if it came Bitdefender , so I cancelled the download. I put my mother on to bitdefender and she has been having so much trouble it's not funny. And now with this "so called update" I'll be going…
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Constant Pop-Ups To Restart Computer/constant Updates
Hello, For the last couple of weeks I have been getting constant pop-up reminders from BitDefender to restart my computer because of a product update. It pops up about every 10 minutes or so, the entire time I have my PC on. I restarted my PC when I first got this message, and I always shut down my laptop every night. So,…
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TrafficLight
Hi, Just wanted to point out that with the WOT, Web Of Trust scandal and it being removed from Chrome and Firefox extensions wouldn't it be an excellent opportunity to update and promote TrafficLight? The current version (April 2015) doesn't seem to indicate anything but 99% 'green' sites and it's also not compatible with…
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Desktop Security Widget Stops Working
Bitdefender Total Security 2016 Build 20.0.18.1037, on Windows 10. The Desktop Security Widget stops working after a period of time. One can close it and open it up as many times as one wants to but the only way to get it to function again is to Reboot the System. There is no length of time in particular but after awhile…
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Bitdefender preventing me from seeing "hidden files"
I can't toggle "show hidden files" on windows 10. Every time I try to check that box it flashes and goes back to unchecked status. People told me that Bit Defender is the cause, that its intrusion Detection module is the source. I tried disabling BD but it didn't solve the issue. Please help. Thanks
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Which version is best for W10?
Hello, Using BDTS(2016-version at the moment) for a few years. Little problems started since I upgraded from W8.1pro to W10pro. I have a pretty fast pc. When I open BD from taskbar it takes some time until the interface appears. Much longer than other programs/apps. Only after I manuallly update BD the…
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Incorrect Auto Renewal Email
I just received an email that my Internet Security 2016 would be auto renewed on 28-Nov-2016. This cannot be correct. The BitDefender display shows that there are 898 days remaining in my subscription and the Avantgate billing database shows the expiration date of 16-Apr-2019 (the long extension being the resolution to a…
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Keyboard Enter Key
Hi, since I have installed my purchased Bitdefender software, my enter key on my keyboard does not work with gmail or some sites like Amazon. Has anyone else had this problem and if so, could I please have information on correcting this? It is a real pain in email, as I use email a lot for my work and I cannot form…
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Repair/Uninstall fails to run
I have Bitdefender AV Plus installed on a Lenovo Thinkpad L460 running Windows 10 Pro 64. When I try to access Repair/Uninstall, the Windows wheel spins for a few seconds, then goes away then nothing. Have tried through old-style Control Panel/Programs and Features and new style Settings/System/Apps & Features and also…
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BSOD in Windows 7 while loading Bitdefender
Greetings, Bitdefender had not worked so well for me lately on this machine, and I just don't know what is the problem. About 4 or days ago, Bitdefender was once again became unreponsive and I restart my computer. However, once it boot_s into the desktop, my computer was blue-screened. I thought it might be Bitdefender. I…
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2 Issues
Hello. OS: Windows 7 SP1 x64 with all updates (except for the spying ones) Internet Security 2016 20.0.29.1517 So, the first issue concerns Google Chrome (latest x64 version), exactly the BitDefender link checker: As you can see, it takes forever for BitDefender to check those links. This issue doesn't appear in Firefox…
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Exclude Process Stopped Working, Existing List Vanished, Not able to add new items..
Hi, I have set some processes to be excluded (allowed) in technical term & it was working fine till recently. I noticed that my Exclusion list has vanished from Bitdefender, so I tried to add again, to my surprise, it don't work as expected, my list is still empty. Other exclusion like files/folder and extensions seems to…
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bitdefender total security
hello everyone i have just renewed my 2016 bitdefender wii i have the same piece of mind as the people who purchased the 2017 version i mean the same high level of security. kind regards.