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Bitdefender Icon In The Context Menu
I noticed that Bitdefendr icon in the context menu is a little bit rough, just like it has no smoothing. This issue appeared with the Bitdefender 2016 release by the way...and Bitdefender 2015 don't have it. Can you do this icon more tidy and smoothy? I attach 2 sceenshots with this icon. First is from Bit 2015, second -…
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Total Security 16 - Preventing Bd From Doing Non Security Stuff
I am half way through the trial. Moving from Norton. One of the reasons I moved from Norton is because I do not want the security product to monkey around with anything other than security. I do not want any performance tweaking, disk de-fragmenting or changing my performance settings (display luminosity..) based on…
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Malwarebytes
Hello, Any update on the BitDefender MalWarebytes Premium conflict please. Hitbit
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2 Pcs And A Mobile Device On One Deal?
I wanted to see if there was a deal that could get 2 PCs and a mobile device. I've seen that you can get 3 PCs or 1 PC and then buy a second one (1 PC activation license) but those 3 PCs must actually be desktop computers or laptops right? I can't just get the 3 PCs deal and use it on a desktop, a laptop, and a smartphone,…
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Trying To Reset My Website Password
I just purchased Anti-Virus 2016 and when I went to login, I was told the email is already register (this is my email). When I try to use the forgot password feature, I get no email. I have check spam as well. How can I reset my password?
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Problem With Bitdefender Quickscan
I run Win 8.1. My browser (Chrome), so slow lately, keeps showing this notification "extension bitdefender quickscan was automatically removed" even though I press the confirmation button each time and I don't even remember installing it in the first place!! Is it a virus or a malware? My AV doesn't show anything after…
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Total Security - Slow Restart/shutdown, Always Dirty
Hi! Every BD TS 2016 restart or shutdown, which are very slow, makes my Windows 10 Pro x64 dirty message in eventlog (error ID 6008) thus making my PC starting checking filesystem on startup. Both operations take a lot of time and instead of few second. Uninstalling BD solves the problem. ESET is working fine with my…
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Problem To Unistall Bitdefender Agent Folder
Hello, I use Win 10, and a strange thing is happening to me. I tried everything ... or almost. I had to uninstall BitDefender but a folder in Program Files is remained, it is "Bitdefender Agent". I deleted the keys in the registry and deleted manually in Safe mode, but it always comes back. How can I delete it…
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Download Managers Does Not Stop Download After Bitdefender Installed
Hello I noticed my whole internet permitted bandwidth were consumed after just a few hours from buying new traffic .... I figured out the problem is that when i download a file using IDM or Flashget after i click pause or stop button, apparently it is shown download process has been stopped but when i check network…
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Uninstall Tool Won't Remove Bd Agent From Windows 10
Installed BD TS 2016 on Windows 10. After encountering many issues I tried to run the New Uninstall Tool to revert to 2015. Unfortunately BD Agent is left on the system and can't be removed since it sees BD 2016 still installed (wich is not true). Now I can't even reinstall BD TS 2016 since the installer won't show up.
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File Vault
Hello, I have a problem that recently cropped up. I was using windows 10 and bitdefender with no problem whatsoever with the encryption vault before. However this couple of days, i cant seem to open my file vault, even when i go to the file location itself , I double clicked it , bitdefender prompts that it has been…
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Total Security 2016 Locks Up My Pc After Update
Yesterday Bitdefender said my PC needed to be restarted to complete an update to itself. After that, my PC started to lock up soon after boot. So I go into Programs and Features to uninstall Bitdefender however I decided to use the repair option instead. After that, my PC ran great but I noticed that Bitdefender was not…
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Bitdefender Is A Pile Of Crap
I have never ever had so many problems with any antivirus before nor the software. First you need to have internet explorer 10 just to activate this crap. What other antivirus requires you to install unnecessary things that you dont need to activate it ? its like Bitdefender is asking you intall this malware so that we…
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Google Cast Extension Doesn't Work After Installing Bitdefender
Hi, I'm new to Bitdefender. After installing this software, Google Chrome extension "Google Cast" was unable to discover Cast-enable devices in my network. Such as Wi-Fi connected speaker (Sony SRS-X88) or Chromecast. Google suggests that users should disable settings related to SSL, so I disabled "Scan SSL" under Web…
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[Fixed] Conflict With New Malwarebytes Release Bad_Pool_Caller Bsod With V2.2.1.1043
I recently installed BitDefender Internet Security 2016 after converting my 2015 license to a 2016 one via Central. Since then I have been getting a random BAD_POOL_HEADER error in Windows 10. The only thing that I have changed is that I upgraded to IS 2016. Is it possible for me to go back to the 2015 version after…
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Autopilot Turns On By Itself
Is there a reason why autopilot turns on by itself? At the same time the profile also changes to 'Game' although it is manually set to 'Standard' and the settings are protected with password. This usually happens after the computer has not been on for a day or two - BTS2016 says "You are at risk" and starts to update…
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Constant Bitdefender Related Traffic When Using Vpn
Does anyone have an idea why there is constant network traffic between Bitdefender server and my computer most of the time when I use VPN? The traffic is caused by ProductAgentService.exe and bdwtxag.exe - both are Bitdefender processes. The traffic happens between IPv4 Address of FreedomeVPNConnection and 81.161.59.85…
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Skype Will Not Connect
i installed BitDefender 2016 on a Lenovo laptop. windows 10. Skype will no longer connect to the internet. help
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Total Security 2016 Causing Slow Internet And Computer Freeze
I have been using Bitdefender for many years without problems however I have just upgraded to Bitdefender Total Security 2016, was using 2015, since upgrading I have been having major problems with internet speed and computer freezing during downloads or speed test's I have a 200Mb down 20Mb up connection and always have…
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Vsserv.exe Clears Windows Explorer Balloontips Registry Entry On Startup
A recent update to vsserv,exe resets the the following registry item to zero HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\EnableBalloonTips This causes notifications (e.g., USB device safe to remove) to NOT appear. vsserv.exe should NOT be changing Windows registry entries. I have attached…
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Bitdefender Sync?
Hi. Is it possible to do some sort of "Bitdefender definitions synchronization" between multiple computers? (Bitdefender IS 2016) Thanx. PR
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Bd For Ubuntu 16.04 ?
Yes I know you don't need Anti Virus for Linux....bla bla.....Anyway there used to be a version of BD for Linux but it doesn't look like it has been updated. One of my computers dual boot_s Win 10 and Ubuntu 16.04 and since the Win 10 side has BD Total Security 2016 I'd like to run some form of BD on the Ubuntu side. Any…
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Doesn't Resolve Malware Infection
Hello, I bought this product thinking that it will clean my pc from malware, but I didn't! So i had to buy another spyware removal tool! Now I want a refund! I don't want this product. The site gave me a ticket! and I can't find the way to track this issue The ticket number is 2016061713430003 Please contact me ASAP!
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Have To Shut Off Bitdefender To Use Steam
Major issue. For whatever reason bitdefender is flagging any game update or download for the steam program and preventing it. Trying to set up exclusions does nothing. Only workaround is disabling bitdefender.. Any idea why bitdefender is going nuts, or we can get an update to stop this? Everything was fine until I updated…
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Wifi Turns Off When Lid Closed?
Hi Not sure if this has anything to do with BD, however i have tried everything to stop this, including changing drivers, changing driver settings so it isn't allowed too save power, and battery settings. However no matter what the wifi turns off when the lid is down. I know bitdefender can change your power plan settings…
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A Pop-Up Sign From Bd, "extraction Progress"
Second day in a row, I've started receiving a pop-up window from Bitdefender that says, "Extraction progress", but nothing happens. It just stays on the screen. I have BD Total Security 2016. Could anybody tell me how to get rid of that "extraction" pop-up?
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Weekly Security Report & Other Logs
Hi there, prior to posting I have read through the User manual on security reports. I would like to know how to permanently disable the weekly security report system; how to stop the generation process of this report itself, I already know how to disable notification through General Settings. I would also like to know the…
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Bitdefender Antivirus 2016 Plus
I have the Bitdefender Anti Virus installed on my computer which is running on Win 7.... The program says it is running in Auto Pilot mode and I can't open the program to disable the Auto pilot?? Any suggestions??
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The Logs?
Where does Bitdefender AV 2016 Plus keeps its eventlogs? I want at txt log where I can see this (see the attached file):
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Bitdefender Don't Let Nvidia Appear In System Tray.
Yesterday I get new Nvidia drivers and installed all features with clear installation (as always). Today, when I do systen restart, I can's see Nvidia icon in system tray. I tied to unistall Bitdefender and it apper there. I think that Bit uncheck "show icon in the system tray" (it located in Nvidia control panel) so…