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Antivirus 2016 excluded folder vanishes after reboot
I have to exclude my torrenting download folder (scanning of heavy torrent file-accesses interrupts all media playback every 1-30 seconds). When this folder is excluded, everything works nicely. The problem is that after every system reboot, the 'excluded files and folders'-list is empty. I must have added this folder some…
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Security Widget Display Turns Itself Off
The Security Widget Display frequently just turns itself off and disappears. I can go into the Dashboard General Settings and turn it on, and it will appear momentarily and then disappears again. Sometimes the "Update Requires Restart To Complete" event has happened, other times I see no event; just that the widget…
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Bitdefender Still Charged Me Even After Auto-Renewal Been Disabled - Refund Request
Hi there, My Bitdefender subscription auto-renewed even after I already purchased a new subscription, and i make sure to disabled the auto renewal 2 weeks before my subscription expired. I submitted a Bitdefender ticket #2016091412400002 and haven't received any response from the CS team. I want to ask for a refund. Thanks
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Support tool
Hi I have had many BSOD occurrences due to virus or malware or other system problems.I don't know what is causing it.Bitdefender doesn't recognise but other software detects them.I contacted bitdefender they asked me to download support tool and run. But it's taking an eternity......Please help Thanks abhijith
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Bitdefender Menu In Outlook Disappears
I am using Outlook 2007 (on on Windows 7) and I can see Bitdefender menu (incl. "Add Spammer", "Is Spam", etc. buttons) when I start Outlook. Yet, after 15-30 min this menu disappears, and what's worse, after the menu disappears, the emails from spammers (added to the list using BD "Add Spammer" button) start arriving to…
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Warning Points
I have Bitdefender Total Security 2016 While replying to a post, something odd caught my attention. Under my avatar, it is mentioned "0 warning points" I did some further searching, and I seem to be the only one with that "notice". Why is it there? Have I done something wrong?
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Bitdefender Drivers Not Whql Compliant In Windows 10 Anniversary Update ?
Regarding the recent mess with problems loading kernel-mode drivers since the Windows 10 Anniversary Update, I want to know if I'm going to expect any problems with Bitdefender 2016? Since the Windows Event Viewer gives several warnings (eventID 3083) regarding 3 drivers used by Bitdefender: ignis.sys trufos.sys avc3.sys…
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Bitdefender Total Security 2016 & Spybot Anti-Beacon
Hello. Fresh Win 8.1 pro x86 install. Bitdefender Total Security 2016. When I download and attempt to apply all the options offered by Spybot Anti-Beacon (widely used and disseminated), I get the following: "Successfully blocked infected file: The file C:\Windows\System32\Drivers\etc\hosts is infected with…
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Bitdefender Auto-Renewal Cancellation Request - Emails To Support Blocked
Hi there, My Bitdefender subscription auto-renewed after I already purchased a new subscription. I submitted a Bitdefender ticket #2016081803350001. I received a response from your CS team, but I am unable to reply, as I get a Mailer-Daemon un-deliverable error with each response, and it looks like my email address was…
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Bitdefender Causing Copying Without Properties Message
Every time I want to copy file to my USB it gives me message "Are you sure that you want to copy this file without properties?".It is not correct that i need to format my usb as NTFS to avoid this error.Problem is in Bitdefender.I reinstalled Windows and I didn't installed Bitdefender Total Security.There is no problem.But…
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Temporarily Disable Bitdefender
Can Bitdefender Internet Security 2016 be temporarily disabled to test if it is interfering with an online game? If so, how is it done? Regards John
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Wtf Is This Bitdefender!
Each f**** year the same story. I just got mail: ----------------------------------------------------------------------------- A while ago, you made a smart decision and started using Bitdefender Total Security 2015, acknowledged Product of the Year. Your protection expires on September 22, 2016. You can rest assure that…
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Bitdefender Hacked
http://thehackernews.com/2015/07/bitdefender-hacked.html How do we know if our passwords and/or personal data has been compromised ?
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Moving One License Ts2016
Hello, I have a five license version of Total Security 2016. All five license are in use but I'd like to deactivate one to use if I get another computer. The computer it's on now dual boot_s with Ubuntu and I'm thinking of deleting Win 10 on that system and making it Ubuntu only. What are the proper procedures for moving a…
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Bluestacks Imcompatibility With Total Security 2016?
Hi, I installed Bitdefender Total Security 2016 (build info attached) and since It is installed, when I run the program BlueStacks, my pc displays a bluescreen and then reboot. Before installing Bitdefender it worked without problems. How can I fix this inconsistency? I'm using a Windows 10 PRO X64 build 14393.10 Many…
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[Help] Accidentally Saved Over A Vault
I was trying to open but accidentally saved over my vault. I tried ctrl+u and restore previous versions but there is no clear way to revert the file but I had many important things in it... What can I do?
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Language In "view New Content"
Hello, As of very recently, whenever I click on "View New Content", I get content in languages that I don't understand, other than (US) English ONLY. I can only assume that, this could be a new (to me) default setting by a Bitdefender Update. Can someone explain how to filter "View New Content" by Language/Country? I have…
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Unable To Connect Email: Error Code 0X80070425
Windows 10 upgrade & a fresh Bitdefender Total Security 2016 install and my Thunderbird email quit being able to connect to my DreamHost site's email server. Thunderbird is still able to connect to other email accounts, such as gmail. DreamHost account email works fine with the webmail client and android devices. I'm…
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System Crash (Bosd) During System Image Creation After Windows 10 Anniversary Update
Hi, I am using Bitdefender Antivirus 2016 Plus on my Windows 10 64 Bit system. Since I have done the Windows 10 Anniversary update creating a system image from within the Windows Control Panel leads to a BOSD referencing vhdmp.sys as crashing context. This crash is reproducible and it does not occur when Bitdefender has…
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So, Bitdefender Is Playing Dirty Now!
I've just noticed recently that Bitdefender is blocking and flagging components of the BitTorrent application "utorrent" ( http://www.utorrent.com/ ). On one of my systems, whenever I try to launch utorrent, I get an error message that goes something like this: "Windows cannot access the specified device, path, or file.…
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Bitdefender Blocking Installers
I use Bitdefender Internet Security 2016. In two days Bitdefender has blocked two installs of perfectly safe software. It does so without any sort of popup or notification, and I had to search online to find out the antivirus was the culprit. One was the game "The Book of Unwritten Tales 2" through the GOG galaxy client…
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Slow Boot With An Ssd
I've been using another AV product for quite some years, but as I am not entirely satisfied, I wanted to try Bitdefender AntiVirus Plus. So, I did uninstall my previous anti-virus software, plus I used the removal tool to remove any leftovers. Then I installed Bitdefender AntiVirus Plus 2016. After rebooting I noticed that…
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Lost Internet Connection After Installing Bitdefender Total Security 2016
I installed Bitdefender Total Security 2016 on my 7 pcs using windows 10 (free upgrade). there are 1 pc lost internet connection. When I turn on browser it says "There is no internet connection." What am I missing here? Can anybody help me?
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Bitdefender Has Clean Hosts File
Reffering to this post on the Forum /index.php?showtopic=59600#entry251767" rel="">https://forum.bitdefender.com/index.php?showtopic=59600#entry251767 /index.php?showuser=34114" title="" rel="">GeorgiaPosted 22 March 2016 - 05:57 PM Hello all, Starting with the latest build version 20.0.26.1418 released last week you now…
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Total Security 2016 Vsserv.exe Using High Memory
Is this a memory leak??. I under stand it could use alot of emmory sometimes but ill reset it and bring it down to 9% then it will slowly come back up and get up to 92% used memory. there is no possible way it should use this much ram. how i temparoraly fix it ( have to do this about everyday):Go to anti virus advanced…
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Total Security 2016 Vsserv.exe Using Memory Even In Idle
Hi, I am new user of Bitdefender's antivirus softwares and recently just bought 10 devices of Bitdefencer Total Security 2016. I have been running the antivirus for about 2 weeks+ now and only noticed that a few days ago the vsserve.exe process is running higher than it previously does. I have attached a screenshot of how…
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Turn Off Search Results Safety Feature
Hello I need to turn off the feature that shows the green check mark next to the search results in BD 2016. Could someone please instruct me on how to do this? Thanks
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Bitdefender Software Updater Keeps Hdd Busy
I installed Antivirus plus 2016 recently and updated it to the latest build. I noticed whenever bitdefendet wanted to connect to update server and thus update services started, laptop's HDD usage jumped to 100%. It is specially troubling at start ups because it interferes with windows loading. I have decided to disable…
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Support Team
Why ask me the Support Team for Registration and don't gave me a useful answer? ( my product is already registered since i bought the Software) Why give the Support Team no useful answers? I asked the Support Team: Why a popup apear after 15 minutes "Bitdefender awake" I asked the Support Team: Why apear a Bitdefender ICON…
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Code Hooking Flaw In Bitdefender
Hi, Am sure you are aware of the flaw at Bitdefender about the Code Hooking Flaw. http://www.infosecurity-magazine.com/news/thousands-at-risk-after-flaw-found/ I am starting this topic to check when will a patch be available for Bitdefender. Thanks! EDIT : My bad. Bitdefender actually patched it immediately.…