Bitdefender Still Charged Me Even After Auto-Renewal Been Disabled - Refund Request

kecoa_langit

Hi there,

My Bitdefender subscription auto-renewed even after I already purchased a new subscription, and i make sure to disabled the auto renewal 2 weeks before my subscription expired. I submitted a Bitdefender ticket #2016091412400002 and haven't received any response from the CS team. I want to ask for a refund.

Thanks

Sorin G.

Hello,

I see here that you have received a email just 5 minutes ago.

Such matters are only to be discussed with the support team via email due to their private nature.