Bitdefender Still Charged Me Even After Auto-Renewal Been Disabled - Refund Request

kecoa_langitkecoa_langit
in General


Hi there,


My Bitdefender subscription auto-renewed even after I already purchased a new subscription, and i make sure to disabled the auto renewal 2 weeks before my subscription expired. I submitted a Bitdefender ticket #2016091412400002 and haven't received any response from the CS team. I want to ask for a refund.


Thanks

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Comments

  • Sorin G.Sorin G. ✭


    Hello,


    I see here that you have received a email just 5 minutes ago.


    Such matters are only to be discussed with the support team via email due to their private nature.


     

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