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New Cpu Usage Problem
Hi, everyone! First, thanks for this amazing forum! I recently bought and installed Bitdefender Internet Security 2016 for my new Windows 10 laptop. I notice that it runs a process called ProductAgent (32 bit) from ProductAgentService.exe. This process continuously uses 33 – 34 % of the CPU (processor). How can I fix this?…
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Need To End The Bdagent.exe App On Windows 10 To Install An Update For Another Program
Hello I'm having an impossible time of trying to end the bdagent.exe app on Windows 10. I've tried disabling the On-access scanning thing for a few minutes but I still can't finish the download for an update to another program. Please let me know what needs to be done for me to complete the update.
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Behavior After License/trial Expiration
What is Bitdefender's behavior after license or trial expiration? Does it still provide some protection, or none at all?
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Asus Ai Suite 3 Compatibility
I'd just like someone to confirm that they have Ai Suite 3 working with Bitdefender Total Security 2016, I've been told if I install Ai Suite 3 after BD then I am able to use with 0 Compatibility issues, is this information correct with the 2016 product?
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Could Bitdefender Av 2016 Be Blocking Plex Media Server?
I installed Bitdefender AV Plus 2016 this weekend and noticed last night my plex media server cannot be accessed from outside my home network. Bitdefender was the only change but i'm not sure how to go about disabling my BD AV + 2016 to try to rule that out as a problem. Any other thoughts?
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Bluescreen, Because..vsserv.exe
Hello Support, I not understand..! Two time for Bluescreen. I read it, because Bitdefender fals...!! vsserv.exe I use Win7 Pro 64bit Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com) Online Crash Dump Analysis Service See http://www.osronline.com for more information Windows 7 Kernel…
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Absolutely Huge Lev.db Showed Up And Can't Be Deleted
Sometime back in January a huge file showed up in the BitDefender 2016 folder called lev.db. It hasn't been modified since February so it doesn't seem like it's being used for anything, but I can't delete it although I haven't tried booting into safemode or command prompt to do so yet. I hate the idea of having to…
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Support Tickets.
Hi All, I have requested assistance from support. Is there any way I can later see my tickets as I can't find anywhere on BitDefenders site. Other sites have a show my support request tickets which can be viewed at any time and also provides a status for each request. Ashampoo's site comes to mind. I have received emails…
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False 'port Scan Detected' And Now Pc's On Network Can't See Each Other
I have 2 PC's on the network, and one of them said 'Port scan detected' and then the 2 pc's could not longer see/access files on the other pc. I made sure on BOTH pc's under 'Firewall' that Network Type is Home/Office, Stealth: OFF, Generic ON - which had been working fine. I have Intrusion Detection off, and Ransomeware…
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Rescue Cd Won't Run
After a scan, BD said I had to use rescue cd because I was in "safe boot" mode. I went to the page and saw a bunch of stuff that I had no idea what it was. I downloaded the .iso file and burned it. the cd starts than I get this message: "[ 0.10799] Ignoring BGRT: starting version 225" I then waited an hour and nothing…
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How Many Hours Does Bitdefender Support Tool Take To Finish?
I wanted to contact Support to see why Safepay keeps asking about the same site over and over. The Tool has been running for over an hour This is a Laptop but it is a i7 -4700M 2.4G w/32 G RAM Windows 10 Prof. So it is not a real slow computer Bitdefender Total Security 2016 Build 20.0.27.1467
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Forum Notification Emails Rejected As Spam
I have registered to be notified when poists are made on various threads. Those emails are being bounced by the anti-spam engine (SOLARDNS) provided by my ISP as follows: apache@forum.rbx.ovh.bitdefender.net [my email address] REJECTED Sender's domain is missing DNS records
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Easy Bypass/disable Of Bitdefender?
Is there a way to disable Bitdefender, pretty much all of its modules, temporarily when the machine is not connected to a network? Reason? Performance, specifically hard drive I/O during Blu-ray, DVD, CD burning and when recording audio. When doing any of those the network connection is disabled for performance reasons.…
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Programs Are Using Internet Without My Knowledge After I Have Stopped Them (Internet Security 2016)
Hi , thanks for your great product , the issue is that it has dammaged my internet connections . im downloading a file , all of a sudden my speed becomes 1KB and i can see in netlimiter that internet download manager has taken all of my speed but shows only 1KB , when i stop the download its still downloading in netlimiter…
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Delayed Scheduled Scans Starts
Scheduled system scans do not always start on time. The starting time is set for 1am but scan starts 4-5 hours later.
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No System Tray Icon And How To Turn It Off
Hi everyone, I'm a newbie to bitdefender 2016 and seem to be having some problems with it. If someone could help I'd appreciate it. 1. bitdefender doesn't put an icon in the system tray and I can't find anywhere in the settings to tell it to do so 2. it won't let malwarebytes update - malwarebytes is using a temp file to…
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Excluding Folders Does Not Work
I'm getting tired of Bitdefender reporting numerous Steam games as viruses, preventing me from downloading or installing them. I've added the offending folders (d:\games\steam\steamapps\common and d:\games\steam\steamapps\downloading) to Bitdefender Exclusions, but it does nothing! Is there some trick to getting…
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Vsserv.exe Bsod Minidump Please Advise
Good day friends, I am getting BSoD caused by vsserv.exe please advise, much appreciated! minidump hosted here http://www.siscodev.com/050716-5413-01.dmp
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Running 4 Security Products At Once | Comments On My Solution
I'm quite paranoid about ransomware given I suffered a horrific attack some months ago. I run multiple security products which are all quite different though. I know not to run multiple anti-virus solutions, but I'm wondering if anyone can critique my logic below. My machine is a heavily overclocked i7 (liquid cooled), and…
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Turn Off Auto-Renewal?
I cannot seem to find where I turn off auto-renewal. Where is that? Chuck Billow
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Bd2016 "total Security" Takes A Very Long Time To Start
Hi. So I have been using BD Antivirus Pro 2015 until today with no issue at all. Now I just upgraded to and installed Total Security 2016, and it takes a very long time to load and start after a reboot. Note that I am not talking about boot time here. I still get to my desktop just as fast as I normally would. It's the…
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How Can Bitdefender Missed This Phishing Site?
Bitdefenders competitors defines it as a Phishing site but Bitdefender don't. Why? https://www.virustotal.com/en/url/623eca2b8cf0c747044c58b7628685f4917173655d02f254c81a1ac075b2d0a5/analysis/1461672777/
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Avc3.sys Causing Blue Screen
BIS 2016 dump - http://rghost.net/6VG5c5JBW
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Canceling The System Scan Doesn't Make It Stop
Just ran a System Scan and when i tried to stop and cancel it it still ran in the background taking a great deal of resources making the HDD work 100% and my C: drive hovering around 50%. When i checked process explorer the bd scanner process didn't show and neither on task manager but the I/O was still abruptly high and i…
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Twitch Show Black Screen And The Only Fix Is Turn Off Scan Ssl ?
if scan ssl is turned on here is how twitch looks like - and with scan ssl turned off -
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Bitdefender Problem And Complete Lack Of Support
I have registered a support ticket for a problem with using Bitdefender (Total Security) 2016. My problem is a known issue: Bitdefender prevents the "browserlink" feature from working when using Visual Studio 2015 and ASP.NET 5. This issue affects a number of users, and has been discussed on sites such as stackoverflow and…
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Bitdefender And Firefox?
Does Bitdefender fully support firefox 64-bit? thanks, cc
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Bad Pool Header
Since upgrading to Total Security I regularly get a blue screen advising a bad pool header issue and windows need to restart. I have seen it suggested that there is a compatibility issue with Total Security 2016 and MalWareBytes. Any information / advice would be appreciated. Hitbit.
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Exclude Optical Drive From Being Scanned.
How can I exclude DVDs from being scanned every time I insert a disk? I do not need production DVDs such as the entire set of Stargate to be scanned. Every time I insert a disk it starts scanning it and it sounds horrible and I fear this action is going to ware out my drive. We watch a different episode with dinner and the…
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Bitdefender Block My Router And Thereby Every Connection To The Internet
I got BitDefender today and it has "worked" until now, and all of a sudden it said it blocked a ping request from 192.168.14.1 (my router and DNS server), and I lost all connection to the internet. Disabled the firewall without any luck, had to uninstall BitDefender to get online again. What is going on? This seems like…
