Bluescreen, Because..vsserv.exe
Hello Support,
I not understand..! Two time for Bluescreen. I read it, because Bitdefender fals...!! vsserv.exe
I use Win7 Pro 64bit
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
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Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
Machine Name:
Kernel base = 0xfffff800`0324b000 PsLoadedModuleList = 0xfffff800`0348d730
Debug session time: Mon May 16 09:06:56.694 2016 (UTC - 4:00)
System Uptime: 0 days 0:45:20.537
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* Bugcheck Analysis *
* *
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IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 00000000775bbbaa, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff88009c22b60, 0
Debugging Details:
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TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
PROCESS_NAME: vsserv.exe
BUGCHECK_STR: RAISED_IRQL_FAULT
FAULTING_IP:
+0
00000000`775bbbaa ?? ???
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff800032b99a9 to fffff800032ba400
STACK_TEXT:
fffff880`09c22928 fffff800`032b99a9 : 00000000`0000004a 00000000`775bbbaa 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`09c22930 fffff800`032b98e0 : 00000000`00000cf8 fffff880`09c22b60 00000000`00000000 fffff800`035a598b : nt!KiBugCheckDispatch+0x69
fffff880`09c22a70 00000000`775bbbaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`3014fb98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x775bbbaa
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`032b98e0 4883ec50 sub rsp,50h
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 5708972e
FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
Followup: MachineOwner
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Comments
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Hello S Buechner,
Please follow the steps in the article bellow to resolve the encountered situation.
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