Bluescreen, Because..vsserv.exe

Sebibue62

Hello Support,

I not understand..! Two time for Bluescreen. I read it, because Bitdefender fals...!! vsserv.exe

I use Win7 Pro 64bit

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)

Online Crash Dump Analysis Service

See http://www.osronline.com for more information

Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045

Machine Name:

Kernel base = 0xfffff800`0324b000 PsLoadedModuleList = 0xfffff800`0348d730

Debug session time: Mon May 16 09:06:56.694 2016 (UTC - 4:00)

System Uptime: 0 days 0:45:20.537

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* *

* Bugcheck Analysis *

* *

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IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)

Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.

Arguments:

Arg1: 00000000775bbbaa, Address of system function (system call routine)

Arg2: 0000000000000002, Current IRQL

Arg3: 0000000000000000, 0

Arg4: fffff88009c22b60, 0

Debugging Details:

------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

PROCESS_NAME: vsserv.exe

BUGCHECK_STR: RAISED_IRQL_FAULT

FAULTING_IP:

00000000`775bbbaa ?? ???

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff800032b99a9 to fffff800032ba400

STACK_TEXT:

fffff880`09c22928 fffff800`032b99a9 : 00000000`0000004a 00000000`775bbbaa 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

fffff880`09c22930 fffff800`032b98e0 : 00000000`00000cf8 fffff880`09c22b60 00000000`00000000 fffff800`035a598b : nt!KiBugCheckDispatch+0x69

fffff880`09c22a70 00000000`775bbbaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245

00000000`3014fb98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x775bbbaa

STACK_COMMAND: kb

FOLLOWUP_IP:

nt!KiSystemServiceExit+245

fffff800`032b98e0 4883ec50 sub rsp,50h

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiSystemServiceExit+245

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5708972e

FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245

BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245

Followup: MachineOwner

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Comments

Sorin G.

Hello S Buechner,

Please follow the steps in the article bellow to resolve the encountered situation.

http://www.bitdefender.com/support/-1205.html