Antivirus 2016 excluded folder vanishes after reboot

Unbeliever

I have to exclude my torrenting download folder (scanning of heavy torrent file-accesses interrupts all media playback every 1-30 seconds).

When this folder is excluded, everything works nicely. The problem is that after every system reboot, the 'excluded files and folders'-list is empty.

I must have added this folder some 50 times by now, highly annoying!

Running fresh install of Win 10 btw.

What to do?

Sorin G.

Hello,

 

Please open a ticked with our Support via bitsy@bitdefender.com and also provide them the logs from the Bitdefender Support tool.

http://www.bitdefender.com/support/-1168.html

BDAlexS

I had this issue. A total removal, reboot and reinstall of BD sorted it.