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Total Security - Slow Restart/shutdown, Always Dirty
Hi!
Every BD TS 2016 restart or shutdown, which are very slow, makes my Windows 10 Pro x64 dirty message in eventlog (error ID 6008) thus making my PC starting checking filesystem on startup. Both operations take a lot of time and instead of few second. Uninstalling BD solves the problem. ESET is working fine with my machine. Anybody has some ideas what it might be? Thanks in advance.
Best
Bam
Comments
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Hello Bam,
Firstly please ensure that Bitdefender is the only security solution installed, as it is not advisable to have more than one installed on the same machine.
Please provide us with the build number of your installed application.
/index.php?showtopic=69719" rel="">https://forum.bitdefender.com/index.php?showtopic=69719
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Of course it's only one AV solution installed. Either BD or ESET. Build: 20.0.29.1517
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Hello,
I have created a ticket for you : 2016071308570001
Please check your inbox and provide us with the diagnostic tool logs.
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It's already done, but your support isn't the fastest one... ()
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Hello,
Please provide me with the ticket number or the email address used for the already opened case. Also a fresh log will allow us to see any recent changes to the machine.
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2016070908550001
You have everything you need, fresh log also (no changes) just please do something...
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Hello,
We will continue troubleshooting on 2016070908550001
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