Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

Total Security 2016 Causing Slow Internet And Computer Freeze


I have been using Bitdefender for many years without problems however I have just upgraded to Bitdefender Total Security 2016, was using 2015, since upgrading I have been having major problems with internet speed and computer freezing during downloads or speed test's I have a 200Mb down 20Mb up connection and always have been getting speeds between 198 en 203 Mb down since the update to 2016 I am getting between 30 and 50 Mb and as soon as I start the speed test everything freezes even the mouse pointer until the test has finished then everything returns to normal. I uninstalled Bitdefender 2016 from my computer and immediately the problem went away Does anybody have any ideas??

I am running a clean install of windows 10


This discussion has been closed.