As a total security 2016 user I received an email offer where it says "To show you our gratitude for being a loyal customer we've created a special celebration offer: you can now get Bitdefender 2017 and extend your protection for another year at a great deal", now it was unclear to me is this new offer will prolong my existing licence + 365 days or is it brand new licence for 365 days, so on chat I asked and received totally different answer - it is new 2017 licence counting only your remaining 2016 licence days or your 2016 remaining days will be untouched + 365 days added from 2017 licence .. this is so confusing, what is the meaning of "extend" in email offer? .. does it extend present 2016 licence for a 1 year or is it brand new 2017 licence for a 1 year?
any suggestion will be a appreciated!