Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

dverted ✭✭✭

Comentarii

  • Hi @Alexandru_BD Sorted. I uninstalled it and reinstalled the new version from the Bitdefender website. I was dropping from around 900 down to 300 for download speed using BDVPN. With the update I'm now getting just on 700 download speed. Would have liked it closer to 900 but I can live with 700. Thanks to Bitdefender for…
  • Hi @Alexandru_BD How do I update Bitdefender VPN on my PC. I have version 25.7.0.1 and want to update to the 26.1.0.3 to see if the slow speed issue is fixed. Thanks
  • Hi Alex @Alexandru_BD. Any update on the VPN fix. Keen to get this issue sorted so I can start to use the product. Thanks
  • Thank you for the update @Alexandru_BD. Lets hope it doesn't drag on too much longer. I'm using another VPN that doesn't have this problem, which runs out end of year and don't want to have to renew it. I'd rather use the Bitdefender VPN product that I have already paid for in my subscription but at the moment it's not…
  • When will this issue be fixed up by Bitdefender. Seven months since I brought it up and still not fixed. The drop in download speeds when I switch VPN on is outrageous. If other products don't have this problem why can't Bitdefender fix it up. Helloo Bitdeferder ??????
  • Can the Account list that comes up in the popup window be date sortable please. Its frustrating trying to find a new account just created and you didn't catch the account name details and the list is alpha sorted. This option is available for sorting the Notes list and Identities list but not on the Accounts list. Thanks.
  • Can the Account list that comes up in the popup window be date sortable please. Its frustrating trying to find a new account just created and you didn't catch the account name details and the list is alpha sorted. This option is available for sorting the Notes list and Identities list but not on the Accounts list. Thanks.
  • My connection speeds (I was trying to include images but a note came up "You have to be around for a little while longer before you can post links". Piffle!!): VPN Off: Ping 2 - Download 916Mbps Upload 39Mbps Bitdefender VPN On: Ping 7 - Download 297Mbps Upload 41Mbps Nord VPN On: Ping 6 - Download 746Mbps Upload 39Mbps…
  • Having to put the Master Password in every time I start a new browser session on my desktop PC is very frustrating. LastPass only does this when first logging in to my PC and then doesn't ask for it until the next time I start my PC and log in again. With BDFPM I have a complicated password that I have no hope of…
  • I also want to bulk delete all the accounts from my Password Manager but can't see how to do this. I imported data from another PM but its a mess with many accounts I don't want in the Bitdefender PM. How can I delete them all and start fresh without going through 200 items individually.
  • My connection speeds (I was trying to include images but a note came up "You have to be around for a little while longer before you can post links". Piffle!!): VPN Off: Ping 2 - Download 916Mbps Upload 39Mbps Bitdefender VPN On: Ping 7 - Download 297Mbps Upload 41Mbps Nord VPN On: Ping 6 - Download 746Mbps Upload 39Mbps…
  • Having to put the Master Password in every time I start a new browser session on my desktop PC is very frustrating. LastPass only does this when first logging in to my PC and then doesn't ask for it until the next time I start my PC and log in again. With BDFPM I have a complicated password that I have no hope of…
  • Hi, I just moved over to BDVPN as it is now part of my subscription. I have a high speed 950 Mbps download connection but when switching on BDVPN it drops to 300 Mbps. This is a huge drop. Is Bitdefender going to fix up their servers for Australia. Thanks
  • Hello David and welcome to the Bitdefender forum! Have you contacted us via email? I've checked the email address used for this forum account and I couldn't find a ticket in the system. Please post back and let me know, thank you! Hi. Not sure what you mean? How else do I ask the question. Whats a ticket in the system…
Avatar