Andrei_S Enterprise · Business Support Manager · BD Staff

under general, I posted this. It was suggested you could help.

Bitdefender changed the number servers supported part way though the
purchase period. I purchased a 3 year license during one of their
special sales. The license chosen was for 10 units but the license
stated that it provided for 4 servers. I recently had one of my linux
workstations die and when I bought up a replacement, I found I now only
have a license for 3 servers. After long discussions with tech support,
they did verify that I had in fact I had 4 servers active and protected
under the license but according to their current rules, only 3 servers
are allowed. According to them, even though I had 4 active servers they
would not allow that anymore. Appears as a strange form of bait and
switch.