Bitdefender Total Security - Utilities

RichardJohnstone

My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work.

Can you please assist.

Thank you.

Carol

Flexx

https://community.bitdefender.com/en/discussion/100051/bitdefender-total-security-utilities

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Depending on your selected product and the type of issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket:

Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards