FTP transfer keeps restarting

Are you still having the problem?

Now on build 27.0.42.214 and still having the same problem.

@Alexandru_BD and @camarie Help,

i have a problem with streaming media files to my Smart TV that often blocks the functionality on the PC which leads to the blocking of the entire PC and requires restarting it. Without Bitdefender installed, there is no problem. I don't know if there can be some control over file transfers in download or upload.
Thanks.

Is there a particular software are you using? Something like Plex, Chromecast etc. ?

https://community.bitdefender.com/en/discussion/comment/345981#Comment_345981

If you mean me, I simply use the Windows 10 "cast to" feature by choosing the device. I right-click on the media file and choose "cast to" I choose my Smart TV and the file is sent and starts playing, after a few minutes it happens that it freezes or using the video controls from the TV (play, pause, etc ...) it freezes. Same functionality with Windows Defender or Avast Free does not create any problems.

sorry, command "transmit to" in Windows 10

Forwarded to the guys knowing more than me. Let's see if there is something known first.

https://community.bitdefender.com/en/discussion/comment/345993#Comment_345993

Thanks!

Hello, @camarie
are there any updates regarding my reported issue?

AFAIK the colleagues did not manage to reproduce the issue yet. Let me ask them if there is any progress.

Followup: is this about FTP, Smart TV streaming, or both?

https://community.bitdefender.com/en/discussion/comment/346251#Comment_346251

I noticed the problem with Smart-TV, the other user with FTP.
So I would say both.

Thanks, will ask the guys about both.

https://community.bitdefender.com/en/discussion/comment/346254#Comment_346254

Thanks a loT! 😉🔝

A question: do you have a support ticket opened on these issues? That would help a lot.

https://community.bitdefender.com/en/discussion/comment/346256#Comment_346256

No…If I can, I'll do it.

Ticket: If it is not too much trouble, it would be better.

Question from FW guys:
FTP (and maybe Smart TV, too): if you set Firewall to OFF (temporarily), does the problem still reproduce?

https://community.bitdefender.com/en/discussion/comment/346261#Comment_346261

I use the Plus version of Bitdefender and therefore I use the Windows 10 FW. Without Bitdefender Plus installed on the PC, but therefore using Windows defender Security + Windows Firewall or with Avast Free + Avast Firewall basic installed the problem does not exist. With Bitdefender Plus installed the transmission of the video file to the Fire TV occurs and the video starts, but after a few minutes it stops or if I command it from the TV the PC freezes, because the video player on the PC freezes and the last time the crash also created problems for me with the opening of the Em client mail client. After restarting the PC everything worked correctly even the mail client. All this happens only with Bitdefender Plus installed on the PC.

I use the bitdefender antivirus free, so no bitdefender firewall to turn off.

And when I turn windows defender firewall off I still have the same problem.
Now I see that the transfer is going with 80MB/s (should be 12). And the transfer restarts when 100% is reached because not the whole file is being transfered.

@camarie have you had any updates from the team?

Yesterday I watched a video started from the PC to my Smart TV and it didn't cause any problems, but I started the video and while watching I didn't do any activity via the TV pause, forward/backward, etc...
I don't know if some small update was sent via the signatures that could have solved the problem in my case.

I don't have any news so far. The team is still trying to reproduce the issue in order to be able to deliver a possible fix.

https://community.bitdefender.com/en/discussion/comment/346496#Comment_346496

Thanks as always for your availability and support. 😉

My FTP problem is solved. First noticed it with bitdefender antivirus free; build 27.0.46.231

https://community.bitdefender.com/en/discussion/comment/348169#Comment_348169

Great!

It seems that I am not having any more major problems with sending media files to my smart TV.
However, I will perform some more tests in the next few days and verify if the problem has actually been solved with version 27.0.46.231