I have Bitdefender Antivirus plus, it is up to date. My Thunderbird email client started crashing since January 2025 short after opening. I reinstalled Thunderbird. The crashes are much less frequent, and I can use the email client, but within 1-2hs I still have crashes. This was not the case before. The crash reports mentions Bitdefender. I tried to inactivate Bitdefender, and inactivate the scanning of emails, but the problem still exists. Here is the crash report from Thunderbird below. Anybody has a solution? I would appreciate.
BuildID: 20241210220830
CrashTime: 1737278443
InstallTime: 1734044989
ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf32.dll","atcuf32.dll","bdhkm32.dll"],"Microsoft Windows":["msxml6.dll","wdmaud.drv","msvcp110_win.dll","WindowsCodecs.dll","explorerframe.dll","policymanager.dll","ntshrui.dll","thumbcache.dll","d2d1.dll","dataexchange.dll","BitsProxy.dll","midimap.dll","msacm32.drv","d3d11.dll","AudioSes.dll","MMDevAPI.dll","directmanipulation.dll","Windows.Globalization.dll","mscms.dll","twinapi.dll","dwmapi.dll","Windows.Security.Integrity.dll","dcomp.dll","dxgi.dll","Windows.UI.Immersive.dll","ksuser.dll","avrt.dll","CoreUIComponents.dll","CoreMessaging.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","DWrite.dll","OneCoreUAPCommonProxyStub.dll","iertutil.dll","icm32.dll","WindowManagementAPI.dll","wscapi.dll","urlmon.dll","BCP47mrm.dll","ondemandconnroutehelper.dll","Bcp47Langs.dll","powrprof.dll","ColorAdapterClient.dll","twinapi.appcore.dll","WinTypes.dll","ktmw32.dll","usp10.dll","usermgrcli.dll","wpnapps.dll","xmllite.dll","rmclient.dll","winrnr.dll","nlaapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","umpdc.dll","linkinfo.dll","FWPUCLNT.DLL","rasadhlp.dll","dnsapi.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","msasn1.dll","IPHLPAPI.DLL","wininet.dll","propsys.dll","srvcli.dll","netutils.dll","winsta.dll","cscapi.dll","winmmbase.dll","msacm32.dll","wsock32.dll","ntmarta.dll","profapi.dll","dbgcore.dll","sspicli.dll","devobj.dll","winhttp.dll","CRYPTBASE.DLL","dbghelp.dll","mswsock.dll","uxtheme.dll","comctl32.dll","winmm.dll","msimg32.dll","userenv.dll","wtsapi32.dll","wldp.dll","windows.storage.dll","version.dll","kernel.appcore.dll","shell32.dll","clbcatq.dll","bcrypt.dll","SHCore.dll","setupapi.dll","nsi.dll","advapi32.dll","cfgmgr32.dll","combase.dll","psapi.dll","shlwapi.dll","ws2_32.dll","ucrtbase.dll","crypt32.dll","oleaut32.dll","ole32.dll","gdi32full.dll","bcryptPrimitives.dll","rpcrt4.dll","sechost.dll","gdi32.dll","KERNELBASE.dll","msvcp_win.dll","wintrust.dll","imm32.dll","kernel32.dll","win32u.dll","msctf.dll","msvcrt.dll","user32.dll","ntdll.dll","OneCoreCommonProxyStub.dll","netprofm.dll","npmproxy.dll","KBDHU.DLL"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","xul.dll","gkcodecs.dll","nss3.dll","nssckbi.dll","freebl3.dll","softokn3.dll","lgpllibs.dll","mozglue.dll"]}
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: esr
StartupTime: 1737273988
SubmittedFrom: Client
Throttleable: 1
UptimeTS: 4455.0
Vendor:
Version: 128.5.2
WindowsErrorReporting: 1
This report also contains technical information about the state of the application when it crashed.
