Bitdefender Total Security not asked for

Matteo1959

I have installed executable downloaded for Bitdefender Free

In spite of that, Total Security was installed as trial versione for 30 days

How can it be possible and how I can switch to Bitdefender Free?

Will it turn to free version after 30 days ? Or, worst case, I need to reinstall Bitdefender Free ?

In the latter case, wich is the right link for free version ?

Thanks

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Gjoksi

Hello.

As far as i know, once the trial expires, you can use the free version.

Also, on the same issue, check out this comment by @Alexandru_BD, who works for Bitdefender:

https://community.bitdefender.com/en/discussion/comment/354619#Comment_354619

Regards.

Matteo1959

Thanks for your kind answer.

I contacted Alexandru.

Regards

Matteo1959

In effect my question is: once the trial period is expired, do I have to do something (like reinstall, but right now I don't know from wich link) or BD will switch automatically to the free version I originally downloaded (because I did a download of free version).

Thanks if you have hints

Alexandru_BD

Hi,

I've replied to you privately.

Thanks

Matteo1959

The link you sent is the right one I used for installation but, I don't understand how, the installation produced a BD Total security trial of 30 days on my PC.

The support is not able to give me a solution different from uninstall e reinstall, but I'm not sure it will work.

That's the reason why I ask, as far you may know, can I wait the end of 30 days and then the tool will switch to free licence automatically?

Thanks for your help

Ciao

Alexandru_BD

Hi,

I don't think the trial license will be switched automatically to Antivirus Free, but you can wait until the end of the trial and try to install the free version again. If this doesn't work, use a different email address to open a new Central account and repeat the procedure there. In any case, the Support teams should be able to sort this out for you.
They can manually remove the trial and then you can try again to download and install the free version.