Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

[solved]get Dep With Internet Explorer

Options

Hi all,


I have just installed Bitdefender Antivirus 2009. After restarting my computer, the Internet Explorer won't function and I get a DEP warning. All other systems are working and I have a new PC with Vista that was all updated and worked fine before BD. Only IE is not working.


Sincerely,


Amol

Comments

  • Hi all,


    I have just installed Bitdefender Antivirus 2009. After restarting my computer, the Internet Explorer won't function and I get a DEP warning. All other systems are working and I have a new PC with Vista that was all updated and worked fine before BD. Only IE is not working.


    Sincerely,


    Amol


    Good day,


    My Internet Explorer still doesn't work and after using Firefox it crashes when I close Firefox. Can anybody advice me on this?


    Sincerely,


    Arnold

  • hi Arnold. What do you mean by DEP ?

  • @T-B0N3 http://en.wikipedia.org/wiki/Data_Execution_Prevention


    Try to uninstall the product from http://www.bitdefender.com/uninstall if the problem goes away please let us know so that I can report it and see what the problem is.


    I doubt BD could make DEP trigger on IE, but try this to be sure.

  • alexcrist
    alexcrist
    edited December 2008
    Options

    Hello all,


    DEP problems have previously been reported with Firefox 3 and BitDefender. The problems were caused by the BD Antiphishing bar.


    As far as I know, this issue was not reported on IE or Firefox 2, only on Firefox 3, and it was supposedly fixed in the last BD build, 12.0.11.


    To the users who experience this, try to disable the BD Antiphishing bars in Firefox/IE (do NOT only disable the module in BD's interface... but disable the whole Firefox/IE plugin).


    Cris.

  • Hello all,


    DEP problems have previously been reported with Firefox 3 and BitDefender. The problems were caused by the BD Antiphishing bar.


    As far as I know, this issue was not reported on IE or Firefox 2, only on Firefox 3, and it was supposedly fixed in the last BD build, 12.0.11.


    To the users who experience this, try to disable the BD Antiphishing bars in Firefox/IE (do NOT only disable the module in BD's interface... but disable the whole Firefox/IE plugin).


    Cris.


    Hi,


    Thank you, the Firefox works fine now. With IE I had to turn off the DEP for it.

This discussion has been closed.