BitDefender Internet Security 2008 / Vista Home Premium
I think I've posted here before about this business of not getting logs and never got an answer, but I'm still hoping someone out there can and will help. I did some testing on this and I find the results very strange.
I always do a Deep Scan, and I scan nearly every time I run my computer. When I click to view the logs all of my scans are shown, but when I click on an individual scan and click to Show, the only thing that happens is that Windows Explorer opens. After a scan is finished with the results window there is an option to view the scan log. When I click on it the same thing -- Windows Explorer opens.
I went into my C drive, right clicked on the Program Data folder and selected from the menu to scan with BitDefender. When the scan was finished the window opened with the results and then I clicked on the option to view the log and my browser opened right up with the scan log. I followed this same procedure with the Program Files folder, the Users folder, the Windows folder and each time I was able to view the log. If I select to scan Documents, again I can view the log.
Why can I view a log in the circumstances above, but I can not view a log of my Deep Scans?
Also, when I go into my C drive and check the places where the scan logs should be, the folders are there but they are empty.
PLEASE, can anyone direct me as to what might be causing this?