Auto updates turned Off

Jenni65

I signed on to my computer last night and there was an update in auto recommendations which I said to do the update, it did not update, just stayed on 0%. I then then did a restart then got a screen asking if I wanted to do the update which I selected. The update completed. This morning I signed on again, but within an hour did not get an update, so I checked the settings for updates, on which the Update Automatically and Silent Update both were turned off and also the time to check for an update was set at 8 hours. Can someone tell me why this would happen as I did not make the changes. Thanks

Gjoksi

Hello.
Open Bitdefender program, go to Utilities -> Profiles -> Settings and see if option "Activate profiles automatically" or any of the profiles (Work, Movie, Game, Public Wi-Fi or Battery Mode) is switched on / enabled.
When Work profile is enabled, update check interval is automatically set to 8 (eight) hours.
When Movie profile is enabled, update check interval is automatically set to 8 (eight) hours.
When Game profile is enabled, update check interval is automatically set to 12 (twelve) hours.
When Public Wi-Fi profile is enabled, update check interval is automatically set to 1 (one) hour.
When Battery Mode profile is enabled, update check interval is automatically set to 1 (one) hour.
So, if you want to set the update check interval in Settings -> Update -> Update check interval by yourself, first you must switch off the option "Activate profiles automatically" and/or any of the profiles (Work, Movie, Game, Public Wi-Fi or Battery Mode).
Regards.