Good afternoon,
I have a computer with:
Amd 3900X, RTX 2060 super, 32GB of RAM, and a 2TB Samsung SSD drive.
I am running Windows 11 Pro 64-bit.
I have Bitdefender Total Security installed on this computer.
For the past few days, every time I start up the computer, it freezes for about a minute, meaning I can only move the mouse and nothing else.
After spending a lot of time trying to figure out what was going on, I tried uninstalling the antivirus.
When I uninstalled the antivirus, the computer stopped freezing.
When I reinstalled it, I noticed that the same behavior returned, i.e., when I start the computer, it freezes and I can only move the mouse.
One thing I notice now is that the antivirus icon that appears at the bottom right often appears grayed out or with a message saying, “Bitdefender services are not responding. Restart your computer and if the problem persists, contact Bitdefender support.”
As shown in the image below:
Given this situation, what is going on?
Cheers
