Regarding the Update Settings

Ms. Butler

Sat. 04/04/2026 @12:12 pm CDT — Good afternoon. I've noticed that every time I turn my PC on and finally open Bitdefender, it shows me an error [indicated by a red spot on my login identity in the upper right]. Following it tells me that it couldn't update because I wasn't online. I don't connect to the Internet immediately after turning the computer, nor do I leave it plugged in.

So, I'm wondering is there a setting that I've missed, where the program will just check for its updates when it knows that the system is connected to the Internet, rather than shoot out an error, because it's really not one. There are times when I'll work for a couple of hours w/o connecting.

Thanks in advance for a solution.

Alexandru_BD

Hello,

Bitdefender automatically checks for updates 5 minutes after you turn ON the
computer and every hour after that.
It usually takes a few minutes for the new virus signatures to be downloaded. The antivirus updates its virus definitions daily, but major version updates happen about once every four weeks. In order for Bitdefender to update successfully, the PC/laptop must be connected to the internet, so that the software can download its update files.
So, if it's unable to do that because the device is not connected to the internet (or the connection is unstable), it will usually return an error message, to inform the user that there was a problem with downloading the update.
In the Bitdefender notifications there will also be an error code displayed, usually 1002 or 1011.

As far as I know, there isn't actually a way to mitigate this, because this notification is part of Bitdefender's communication flow designed to inform the users of the important events taking place on their devices. So it will be triggered automatically if Bitdefender attempts to update whenever the internet connection is unstable, or when the device is offline.

Regards