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Securepass is often not active on Windows 11

noss9

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noss9

Far too many times I have to re-log in to my vault. It happens so often that I am thinking of ditching it and going back to my old method of storing passwords - security depends on it being easier enough to use and using the vault is far too complex if I have to keep logging back in with a password that is too complex to just remember.

Anyone got any ideas for this?

noss9

Now it appears that the whole of bitdefender has stopped workin It was OK a few days ago…

fedor

bonsoir noss9,
Veuillez contacter le support Bitdefender en vous rendant sur https://www.bitdefender.com/consumer/support/ et faites défiler jusqu’au bas de la page où vous pourrez prendre contact avec un représentant du support par e-mail, chat ou appel téléphonique.

Alternativement, vous pouvez également partager votre demande avec l’équipe de support de Bitdefender en leur envoyant un e-mail à l’adresse bitsy@bitdefender.com

L’équipe d’assistance répondra à votre demande sous 24 à 48 heures, week-ends non compris.

tiens-nous au courant.
bonne soirée.

Flexx

Additionally, @dbadulici can provide some insights here.

Regards

dbadulici

Hello @noss9,

Can you give me more details on what you mean by "it stopped working"?

Additionally, regarding having to re-log in - as I've mentioned in this comment, logging in with your BD Central account is only required in a few situations, and inputting your master password every 1 or 30 days (depending on whether you checked "remember me") or after using "Lock Vault" (on extensions) / "Secure me" (on mobile apps). For easier access, you can set a PIN (in Settings, for all platforms) or use biometrics (for mobile apps).

Thank you!