When I Want To Update Bitdefender Total Security 2009 It Shows Unknown Error Http

Hi i m sunny from Bangladesh,

Its been 2 month me bought BD Total security 2009 for 3 pc,

I am really strugling to keep all time updated, i have format my pc 3 times and i m tired now, 1st time it get update easily when reboot option comes after reboot see all update get installed well but on next update it start to show unknown http error cant update, i have

change primary location upgrade1.bitdefender.com and secondary upgrade2.bitdefender.com, after that even same error coming,

Bitdefender is really good on virus tracking thats true but matter of worrie why they sell buggy softwares

Anybody here for help me out

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Rsenic

what is the exact error message that you are receiving? also, you should try to ping upgrade.bitdefender.com from command prompt and see if you receive any answer. If you do, make a tracert of the same address and a nslookup and post your results here.

sunny007

Microsoft Windows [Version 6.0.6001]

C:\Users\sunny>ping upgrade.bitdefender.com

Pinging a1937.g.akamai.net [72.246.103.9] with 32 bytes of data:

Request timed out.

Ping statistics for 72.246.103.9:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\sunny>

C:\Users\sunny>ping upgrade1.bitdefender.com

Pinging upgrade1.bitdefender.com [194.109.207.30] with 32 bytes of data:

Request timed out.

Ping statistics for 194.109.207.30:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\sunny>tracert upgrade.bitdefender.com

Tracing route to a1937.g.akamai.net [72.246.103.9]

over a maximum of 30 hops:

1 12 ms 14 ms 15 ms 10.15.0.4

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

5 * * * Request timed out.

6 * * * Request timed out.

7 * * * Request timed out.

8 ^C

C:\Users\sunny>