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Registration 2009 Antivirus

hi


i purchased bitdefender antivirus 2009 3 weeks ago . Still unable to connect to server and register.


my operating system is Vista.


I have recieved some-- very limited support info from tech help . I have downloaded and run unistall, then reinstalled several times. at the point of register product I always get same message cannot connect to server, therfore cannot recieved updates.


any help welcome .


Graham

Comments

  • are you using a Proxy for you Internet? also, are you able to update the bd product?

  • rootkit
    rootkit ✭✭✭
    edited December 2008

    Start->Run (or press Windows Key +R)


    cmd


    And after this, in CMD window:


    ping bitdefender.com


    Paste the results here or a screenshot !