Registration 2009 Antivirus

i purchased bitdefender antivirus 2009 3 weeks ago . Still unable to connect to server and register.

my operating system is Vista.

I have recieved some-- very limited support info from tech help . I have downloaded and run unistall, then reinstalled several times. at the point of register product I always get same message cannot connect to server, therfore cannot recieved updates.

any help welcome .

Graham

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Rsenic

are you using a Proxy for you Internet? also, are you able to update the bd product?

rootkit

Start->Run (or press Windows Key +R)

cmd

And after this, in CMD window:

ping bitdefender.com

Paste the results here or a screenshot !

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