Bitdefender Threat Scanner - Problem

the_syco

Hi,

Have BitDefender 2008 on three machines (3PC for 1 Year license). One of the machines has started to get a "disk full" error, and I've found the problem to be that the "BitDefender Threat Scanner" (D:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner) folder is 9.19GB's.

The main dates that there were large downloads were on the 6th and 8th December, there is 222MB's, on the 11th, 346MB's. After that, there is a massive increase. For example, on the 25th, it downloaded 700MB's.

Also, to note, it's not downloading large files, but rather creating folders, and putting 30MB's into each folder. Although 30MB's doesn't seem much, when the folder gets to 9GB's, it's a bit serious. On another machine, the total of the "BitDefender Threat Scanner" is only 91MB's.

Within the latest folder, "av32bit_9639" there is a sub directory called "Plugins", and a file called "plugins.htm". Here's the listing of the "Plugins" directory. It's the same in the other 312 folders.

7zip.xmd
access.xmd
ace.xmd
adsntfs.xmd
alz.xmd
arc.xmd
arj.xmd
aspy_emu.cvd
bach.xmd
boot.xmd
bzip2.xmd
cab.xmd
ceva_dll.cvd
ceva_emu.cvd
ceva_vfs.cvd
ceva_vfs.ivd
cevakrnl.cvd
cevakrnl.ivd
cevakrnl.rv0
cevakrnl.rvd
cevakrnl.xmd
chm.xmd
cookie.cvd
cookie.xmd
cpio.xmd
cran.cvd
cran.ivd
dbx.xmd
docfile.xmd
dummyarch.xmd
dummyscan.xmd
e_spyw.cvd
e_spyw.i01
e_spyw.i02
e_spyw.i03
e_spyw.i04
e_spyw.i05
e_spyw.i06
e_spyw.i07
e_spyw.i08
e_spyw.i09
e_spyw.i10
e_spyw.i11
e_spyw.i12
e_spyw.i13
e_spyw.i14
e_spyw.i15
e_spyw.i16
e_spyw.i17
e_spyw.i18
e_spyw.i19
e_spyw.i20
e_spyw.i21
e_spyw.i22
e_spyw.i23
e_spyw.i24
e_spyw.i25
e_spyw.i26
e_spyw.i27
e_spyw.i28
e_spyw.i29
e_spyw.i30
e_spyw.i31
e_spyw.i32
e_spyw.i33
e_spyw.i34
e_spyw.i35
e_spyw.i36
e_spyw.i37
e_spyw.i38
e_spyw.i39
e_spyw.i40
e_spyw.i41
e_spyw.i42
e_spyw.i43
e_spyw.i44
e_spyw.i45
e_spyw.i46
e_spyw.i47
e_spyw.i48
e_spyw.i49
e_spyw.ivd
emalware.001
emalware.002
emalware.003
emalware.004
emalware.005
emalware.006
emalware.007
emalware.008
emalware.009
emalware.010
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emalware.256
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emalware.264
emalware.265
emalware.266
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emalware.273
emalware.274
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emalware.276
emalware.277
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emalware.280
emalware.281
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emalware.289
emalware.290
emalware.291
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emalware.293
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emalware.297
emalware.298
emalware.299
emalware.300
emalware.301
emalware.302
emalware.303
emalware.304
emalware.305
emalware.306
emalware.307
emalware.308
emalware.309
emalware.310
emalware.311
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emalware.314
emalware.315
emalware.316
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emalware.325
emalware.326
emalware.327
emalware.328
emalware.329
emalware.330
emalware.331
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emalware.333
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emalware.361
emalware.362
emalware.363
emalware.364
emalware.365
emalware.366
emalware.367
emalware.368
emalware.369
emalware.c00
emalware.c01
emalware.c02
emalware.c03
emalware.c04
emalware.c05
emalware.c06
emalware.c07
emalware.c08
emalware.c09
emalware.c10
emalware.cvd
emalware.i01
emalware.i02
emalware.i03
emalware.i04
emalware.i05
emalware.i06
emalware.i07
emalware.i08
emalware.i09
emalware.i10
emalware.i11
emalware.i12
emalware.i13
emalware.i14
emalware.i15
emalware.i16
emalware.i17
emalware.i18
emalware.i19
emalware.i20
emalware.i21
emalware.i22
emalware.i23
emalware.i24
emalware.i25
emalware.i26
emalware.i27
emalware.i28
emalware.i29
emalware.i30
emalware.i31
emalware.i32
emalware.i33
emalware.i34
emalware.i35
emalware.i36
emalware.i37
emalware.i38
emalware.i39
emalware.i40
emalware.i41
emalware.i42
emalware.i43
emalware.i44
emalware.i45
emalware.i46
emalware.i47
emalware.i48
emalware.i49
emalware.i50
emalware.i51
emalware.i52
emalware.i53
emalware.i54
emalware.i55
emalware.i56
emalware.i57
emalware.i58
emalware.i59
emalware.i60
emalware.i61
emalware.i62
emalware.i63
emalware.i64
emalware.i65
emalware.i66
emalware.i67
emalware.i68
emalware.i69
emalware.i70
emalware.i71
emalware.i72
emalware.i73
emalware.i74
emalware.i75
emalware.i76
emalware.i77
emalware.i78
emalware.i79
emalware.i80
emalware.i81
emalware.i82
emalware.i83
emalware.i84
emalware.i85
emalware.i86
emalware.i87
emalware.i88
emalware.i89
emalware.i90
emalware.i91
emalware.i92
emalware.i93
emalware.i94
emalware.i95
emalware.i96
emalware.i97
emalware.i98
emalware.i99
emalware.ivd
epoc.xmd
gvmscripts.cvd
gzip.xmd
ha.xmd
hlp.xmd
hpe.cvd
hqx.xmd
html.xmd
imp.xmd
inno.xmd
instyler.xmd
iso.xmd
java.cvd
java.xmd
jpeg.xmd
lha.xmd
lnk.xmd
mbox.xmd
mbx.xmd
mdx.xmd
mdx_97.cvd
mdx_97.ivd
mdx_w95.cvd
mdx_x95.cvd
mdx_xf.cvd
mime.xmd
mobmalware.cvd
mobmalware.xmd
mso.xmd
na.cvd
nelf.cvd
nelf.xmd
nsis.xmd
objd.xmd
orice.rvd
pdf.xmd
proc.xmd
pst.xmd
rar.xmd
regarch.cvd
regarch.xmd
regscan.cvd
regscan.xmd
rpm.xmd
rtf.xmd
rup.cvd
rup.xmd
sdx.cvd
sdx.ivd
sdx.xmd
sfx.xmd
swf.xmd
tar.xmd
td0.xmd
thebat.xmd
tnef.xmd
uif.xmd
unpack.cvd
unpack.ivd
unpack.xmd
update.txt
uudecode.xmd
ve.cvd
ve.ivd
ve.xmd
vedata.cvd
viza.xmd
wise.xmd
xar.xmd
xcookies.xmd
xishield.xmd
xlmrd.cvd
xlmrd.ivd
z.xmd
zip.xmd
zoo.xmd

Any help would be nice.

Rsenic

I have seen this issue before but not quite know what is causing it. the product is designed to delete the older update folder, when a new one is created, and only leave the last 2 ones. to manually solve the issue, you can delete all the 'av32bit_XXX' except the last 2 ones. but this is just a temporary fix as the updates will keep coming. also, you could try to upgrade for free to the 2009 version of the same product.

the_syco

ou could try to upgrade for free to the 2009 version of the same product.

Aye, tech support told me the same. Well, it was more like "here's my problem", and a response "upgrade" Classic fob, tbh.

Rsenic

i know it might be frustrating, but this is a rare issue and I don't know how to manually fix it. as I told you before, the product is designed to delete all the update folders, except the last 2 ones, after a product update. but, in your case, it certainly doesn't do that, so the product did not install correctly. you can also reload the 2008 product but I don't think that it will help

stratakisggiioo

I have the same problem and i am using the 2009 version. Also, the directory is aproximately 30gb(!!!) which is too much for a 80gb hard disk!!! Is there any solution??

PCDania

Please see the Hard Drive Filling Up On It's Own... thread.

I contacted BitDefender Support right before Christmas 2008 about this problem and after some mailing forth and back they acknowledged the problem 13th of January 2009. The problem has not been solved yet.

I post regularly in the thread by 'guy' I link to above, keeping people informed if the problem has been fixed or not. As of today, 14th of February 2009 the problem has not been fixed yet even though I would call it a major bug as it renders BitDefender unstable, causes the computer to freeze while booting etc. How to get around the problem until a fix has been released can be found in the thread I link to.