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I Can't Believe It ! Legitimate Files From Bitdefender.com Detected As Trojan !

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I try to resolve my firewall problem (look this post).


After reading bitdefender knowledge database, i found one pages that looks promising.


http://kb.bitdefender.com/KB391-en--What-a...navailable.html


I download two files : Step_A.exe and Step_E.exe


It is being detected as trojan ! How come ! i download this file from bitdefender.com itself !


Password : infected


/applications/core/interface/file/attachment.php?id=4536" data-fileid="4536" rel="">StepA_E.rar


Currenty this time writing, my bitdefender is at version at screen caps below:


post-20854-1232051025_thumb.pngpost-20854-1232051070_thumb.png


Before i download that 2 files, i already did perform a deep scan on my computer, clean


So,..bitdefender is has an issue, either it is not being able to detected a virus which has been breach my computer and affecting that 2 file..OR this is a just stupid false positive.


Cheers

Comments

  • sorry..wrong forum..can anyone move it to false positive subforum ??? Thanks..

  • Has been solved,.no longer detected as trojan.

This discussion has been closed.