I recently did a deep scan with bitdefender and several trojans came up that could not be deleted or disinfected. I booted up my computer in safe mode and bit defender would not run. Can anyone give me some advice? Thank you!
You can run the scanner in safe mode. Check this topic out for more info.
Andrei
You can run the scanner in safe mode. Check this topic out for more info.Andrei
I don't understand how to run it at the command promt. I just tried to click the bitdefender icon and the program just wont run. I am pretty computer illiterate!
Hi!
First of all, you have to run cmd.exe. Go to START -> Run -> cmd <ENTER>. Then, you have to change the current directory to the one bdc is, by typing the following command:
cd C:\Program Files\Common Files\Softwin\BitDefender Scan Server <ENTER>
Then, you have to execute BitDefender scanner, with the desired parameters. If you want to see what parameters you can use, type in:
bdc<ENTER>
This will print on your screen what options you have. To make a deep scan of all files on all drives, type in the following command:
bdc /f /b /r /i /G /N /p <ENTER>
Next, you will just have to wait untill BD finishes the scan. If an infected object is found, you will be prompted.
I hope this will help you.
Hello doktorfaustus77
You could also try what I said in the topic that Andrei posted a link to. But if you type exactly what Andrei said it will work.
Regards
Niels
Hello all, first off I would like to thank you for all of your help. For someone like myself who is very ignorrant of computers and their "mysterious" processes your instructions were clear and useful. I was able to run bitdefender in safe mode. The scan took over 2 hours and detected the following:
lycos.sidesearch
trojan.swfDL.
Dropper.small.GS
Prockill.BU
the last part of the virus names were cut off. I am not sure if the viruses were removed or repaired. I attempted to type in some more commands to disinfect or delete the infected files but it rejected my commands....
Is instant removal a part of the process or did I neglect to take the proper steps after the scan. thanks!
Hello all, first off I would like to thank you for all of your help. For someone like myself who is very ignorrant of computers and their "mysterious" processes your instructions were clear and useful. I was able to run bitdefender in safe mode. The scan took over 2 hours and detected the following:lycos.sidesearch trojan.swfDL. Dropper.small.GS Prockill.BU the last part of the virus names were cut off. I am not sure if the viruses were removed or repaired. I attempted to type in some more commands to disinfect or delete the infected files but it rejected my commands.... Is instant removal a part of the process or did I neglect to take the proper steps after the scan. thanks!
Oh No I just realized that in the last command I had a capital P instead of a lower case one...does that mean I was not promted because of that, because I was not prompted to do anything...jeez I hope not cause 2 hours was a long time!
"p" parameter makes BD prompt you for an action. Since there is no upper-case "P" parameter, it would have prompted you with the big "P" too.
